Leading automotive company. Their location in Maastricht is the central point of contact in Europe, caring for the needs of current and prospective customers. More than 35 different nationalities add
diversity and enrich an organization dedicated to satisfied customers and high performance.
Employees act as brand representatives ensuring that customers receive personal assistance in
their own language at a consistently high level.
The organisation offers an informal, international atmosphere where there is room to grow and career opportunities are given.
Interested? Then please contact Unique Multilingual Maastricht at 0031(0)4307501760.
Eager to continue your career at a leading automotive company in Maastricht? As Technical support specialist you provide technical assistance to our client's retailer network and external entities. The main language for this position is Dutch.
Your responsibilities include:
- Providing information and assistance with regards to our client's hardware and software by means of phone, e-mail and tickets
- Coordinating repair and exchange-service of the diagnostic equipment
- Investigating problems related to the installation of updates on components
- Providing support in case of issues with initial network configuration,
- Accurately documenting activities in our client's ticketing system according to established policies and procedures
- Excellent communication skills in Dutch and English (advanced business level)
- Fluent in any other European language will be an asset.
- Experience in providing technical customer support
- Excellent understanding of software installation and network configuration
- Strong affinity with computers and MS Windows
- Knowledge of automotive technology is strong advantage
- Strong analytical skills, able to anticipate on upcoming issues and find solutions quickly and efficiently
Salary and Benefits
- Full time (40 hrs./week) position
- Salary is € 2020/month gross
- Additional benefits: comprehensive relocation package for candidates who are willing to move, collective health insurance at discounted rates, self-development opportunities,