Amsterdam | Technical Support Engineer | Bachelor Degree | Customer contact | Electronics background
Your new company
Our client delivers solutions that help monitor and manage the supply chain of the most temperature-sensitive, perishable products in the world: food, drugs, biologics, and industrial chemicals. Our client operates globally and is part of a multinational. With over 15 years of experience, they support each year more than 10,000 customers worldwide. For the Amsterdam office we are looking for an ambitious Technical Support Engineer.
Your new role
As a technical support specialist you assist customers (mainly in Life Sciences and Food industries) by providing support and troubleshooting of products, computer hardware, and software. You will research, respond and resolve various customer inquiries via telephone and e-mail. You have the ability to learn the company products, their technical requirements and modes/methods of operation.
You will speak to the end users at their level of expertise to solve problems via face to face interaction, telephone, remote applications and/or e-mail. You will be responsible for maintaining a high standard of customer satisfaction while following policies, procedures, and warranties.
Instructions for your application
Only applications from EU citizens will be taken into account. Candidates must currently work and live in the Netherlands, otherwise your application will not be taken into account. Native Dutch is preferable. Applications (CV and motivation) have to be sent in English and in "word-format".
For more information please contact:
Coen Michels - Teamleader Engineering
[mailto:] / +31 (0)612102642 / +31 (0)20 4609 275.