Cash Collection Agent in Prague

Unique -  Amsterdam
16 dagen geleden   |   26x bekeken

Join a global management consulting, technology services and outsourcing company, with approximately 336,000 people serving clients in more than 120 countries.

Accenture's Services workforce is a dedicated team of specialists who work on outsourcing projects for clients from different countries. These are long-term partnerships with clients for whom we manage and provide specialized business operations, such as finance and accounting, IT, applications development and maintenance, and HR.

Job Description
Currently we are looking for talent people to join our international team in Prague as a Cash Collection Agent. You reach out to customers to collect payment for overdue bills, loans, or other payments. You act as the liaison between creditors and customers and manages overdue accounts.

Other responsibilities include:

  • Ensuring that correct resolutions are found and involve appropriate areas in resolving problems when needed;
  • Actively participating in preventive maintenance, by documenting common problems and scripts for customer support in the Service Desk knowledge base;
  • Demonstrating understanding of the customer's business needs and achieve and maintain high customer satisfaction ratings;
  • Developing and improving your product knowledge, business- and professional skills.

Job Requirements
  • Fluent in Dutch and English;
  • Strong attention to detail;
  • Great communication and interpersonal skills;
  • Enthusiastic, positive attitude with a strong willingness to learn;
  • Team player;
  • Good understanding of Microsoft Office (MS Word, MS Excel, MS Outlook).

Salary and Benefits
  • Develop yourself in a dynamic international environment and gain valuable international work experience while working in a Dutch team;
  • Relocation bonus;
  • Competitive local salary and wide range of benefits (meal and wellness coupons, 5 weeks of holiday, health insurance and bonus schemes etc.);
  • Professional growth based on performance.

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