Customer support (Japanese Language)

Create entrance b.v -  Amstelveen
16 dagen geleden   |   93x bekeken

Functie omschrijving



-Strong communication skills for problem solving, excellent interpersonal skills to work effectively with staff 

-Strong sense of responsibility and professional ethics

-Ability to work Independently and with initiative, co-operatively and as an effective team member

-for to engage in large -scale service

-Proficiency in Japanese language (N1 N2 level writing, reading, speaking) 

 Japanese business level speakers are required. Hence, we will test your Japanese skills during the interviews 


Job description:

Performing business support for large-scale or Internet services.

※ This is not customer service for our own service but support for outsourcing

The main part of this job is customer support operations

for user's request and inquires. Also collecting the data, analyze them and making proposal in order to Improve our service for Further advance.

We providence training by child, helpful staff members. Stable continuous job opportunity with great environment and working conditions!

Preferred experience and skill: 

-Proven track record of delivering exceptional customer service and support

-Experience in developing and negotiating with companies

-Experience in data analyzing

-Experience in payment processing

-Proficient in the use of Microsoft Office tools (Excel, Word, etc.)

-Experience or Google Analytics

-Knowhow and skill about SEO

-Experience or using basic HTML, CSS 


Employment status: Full-time employee

Workplace: Bindery 7Hbis, 1185 ZH Amstelveen, the Netherlands

Wage: EUR1,680-2,000 gross per month (depending on experience and capability)


-Flexible working hours (core time 10: 00- 17:00)

-Travel allowance for commuting

-Relocation assistance    

Work hours / - vacation:

Five-day work week with weekend-including Paid Holidays: 25 days


Vacature contactpersoon Jobbird
recruit (createentrance)

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