Do you speak English fluently, and are you interested in a very responsible and challenging job as a Customer Service Representative? Keep reading!
Our client is an manufacturer and operates worldwide. The Customer Service Department is responsible for all customer-oriented support activities. In order to strengthen this department, we are immediately looking for a stress-resistant colleague.
As a Customer Service Representative you you will have the responsibility for a group of customers and some operational support tasks. Besides that you are responsible to drive improvements on behalf of the customers and ensure that service level targets are met. You will work work closely with Purchasing, Supply and Warehousing to achieve optimal results.
- First point of contact for customers
- Order entry and management the entire order process and returned goods procedure
- Backorder management
- Provide accurate delivery dates and pricing information
- Take on complaints and solve issues
- Collaboration with other departments such as Sales and Purchasing
You will be part of an international and ambitious team. You will have the opportunity to develop yourself while you are encouraged to actively provide ideas for improvement. In addition, our client offers favourable working conditions.