Configuration Management Expert

Hays Recruitment -  Eindhoven
9 dagen geleden   |   23x bekeken

Functie omschrijving

Location: Eindhoven
Start date: asap
Duration: 31/12/2016, with option to extend
Hours a week: 40

Location: Eindhoven
Start date: asap
Duration: 31/12/2016, with option to extend
Hours a week: 40

Job Description



  • Define a Configuration Management improvement plan, to assure all prioritized improvements are carried out in a way resulting in direct improvements for our end-users.

  • Ensure it remains consistent with the organization's current culture and IT Service Management strategy and ensure coordination with all other IT processes

  • Monitor and review the execution of the Configuration Management process

  • Periodically review and redefine the Critical Success Factors (CSFs) and Key Performance Indicators (KPIs) for the process

  • Define CI-Classes and CI-attributes (level of granularity); simplify where needed

  • Design work for (automatic) CI discovery and other data import methods

  • Set up a communication and training campaign to promote awareness and acceptance of the Configuration Management process



Requested Skills



  • Bachelor / Master degree in (computer) Science.

  • 5-10 years of practical experience.

  • ITIL V3 Certified Service Manager is an important preference;

  • Lean Six Sigma Black Belt is a preference.



Personal skills



  • Self-assured, capable of convincing people, also at higher management levels.

  • Strong communicator in Dutch (is a must) and English with strong presentation skills.



Consultancy skills



  • Ambitious and with a pro-active, initiating attitude.

  • Ability to plan and set priorities.

  • Team worker, good social skills, customer-oriented.

  • Think practical on the impact of decisions for end-customer / user.

  • Strong analytical skills, including advanced application software skills, such as presentation, spreadsheet and word processing applications.



Interested?
If you are interested in this opportunity please leave your CV and I will contact you.
Riwanna van der Galiën
Delivery Consultant IT Contracting

Interested?
If you are interested in this opportunity please leave your CV and I will contact you.
Riwanna van der Galiën
Delivery Consultant IT Contracting




Contactpersoon

Vacature contactpersoon Jobbird
Riwanna van der Galien
5611KL Eindhoven

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Vacature info

Functie

Functiegroep

Salarisschaal

  • €5000+ euro

Aantal uren

  • 32-40 uur

Opleidingsniveau

  • HBO

Werkervaring

  • 3-5 jaar

Regio/Provincie

  • Noord-brabant

Branche

  • Techniek

Rijbewijs

  • B - personenauto