International company in Zoetermeer.
Are you a team player? Do you enjoy advising people? Do you have an interest for technology? This position is made for you!
We are looking for a Customer Support Representative for a technological company.
Based at the European HQ in Zoetermeer you will be the key contact person at their Technical Customer Service Support Department for their customers. You will work closely together with the Sales Manager, other Technical Support colleagues and the Customer Service Representatives in Zoetermeer. You report in this position to the Customer Service Manager.
Duties and responsibilities:
- Handle inbound and outbound customer requests via telephone and e-mail
- Providing effective support & troubleshooting
- Coordinate and follow-up all customer questions about pricing, delivery times, product information, samples etc.
- Giving first line support regarding Service Calls
- Build up and maintain good relationship with their customers
- Team with and assist the Sales Manager
- Native German in combination with English and Dutch
- Medium or higher level of education
- Experience in a Customer Service B2B role
- Experience in technical support is a must and cloud software experience is a pré
- Pro-active attitude, commercial and service driven
- Interested in technology
- Strong communication skills
- Live nearby Zoetermeer
Thank you for your interest in Unique Multilingual.
We read all the applications that we receive carefully. Due to the large number of applications that we receive on a daily basis only successful applicants will be notified.
If you would like your CV to be registered in our database, please sign up in Mijn Unique via https://mijn.unique.nl/.
This vacancy can also be found under:
English, German, Dutch, Nederlands, Engels, Duits, Klantenservice, Customer, Services, Communication, B2B, languages, technical, job, vacancy, Unique Multilingual
Please note that candidates must have relevant European working entitlements and be based in The Netherlands.
When applying for this position, only English CV's as Word document will be considered and only successful applicants will be notified.
Salary and Benefits
Long term position in an international and technical environment. Salary will be based on experience, indication: €2400-€2700,-.