Technical Customer Service Engineer ( Ger & Eng)

More Recruitment -  Amsterdam
30+ dagen geleden   |   60x bekeken

Functie omschrijving


  • Resolve customer issues by applying company system knowledge and communicating via phone, web portal, and email
  • Enter and update all client interactions into customer support system
  • Report system deficiencies uncovered during issue resolution
  • Assist in developing and maintaining new and existing support tools and knowledge database
  • Assist in recreating product defects for resolution
  • Understand table structure of application software to assist clients in report writing questions
  • Maintain complete understanding of support tools used for issue resolution


Job Requirements:

  • Customer service experience
  • Excellent computer skills, including Windows operating systems
  • Solid experience dealing with web applications, able to understand and write basic HTML/CSS and JavaScript
  • Excellent English verbal/written communication skills
  • Fluency in German is a must. Additionally fluency French is a big plus
  • Ability to solve problems in a fast-paced environment
  • Print industry and experience a plus
  • Hours may vary, and being on call after hours may be required


Contract: Perm

Salary    : 2.700 - 3.500


Jimmy Elstak
– Klik op de solliciteer-button om te solliciteren –
06 46 83 9 701

Jimmy Elstak
– Klik op de solliciteer-button om te solliciteren –
06 46 83 9 701


Vacature contactpersoon Jobbird
De heer van Ooijek
1066EP Amsterdam
+31 (0)20 751 33 25

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Vacature info




  • €2500 - €3500 euro

Aantal uren

  • 40 uur
  • 32-40 uur


  • Uitzenden/tijdelijk


  • MBO


  • 3-5 jaar


  • Overige


  • Techniek