HotelProfessionals -  Amsterdam
30+ dagen geleden   |   480x bekeken

Functie omschrijving

Bedrijf: art'otel amsterdam

Key tasks & responsibilities:

  • Anticipate guest’s needs wherever possible and react to these to enhance guest’s satisfaction
  • Ensure guests are greeted politely and food & beverage orders requested by the guests are served at the correct temperature within the correct time frame
  • Report any guest complaints, comments or problems to your manager or supervisor on duty
  • Actively engage in your own personal development to benefit the business and improving your personal skills
  • Perform other above related activities commissioned by superior
Primary duties
  • Follow all restaurant procedures to deliver outstanding service to our guests
  • Consistently offer professional, attentive and friendly service to our guests and colleagues alike
  • Ensure a high level of general knowledge of restaurant service techniques, all menu items, drinks and speciality items offered in the restaurant & bar department
  • Serve the guests in the restaurant this includes, advising the guests on menu options, taking orders, preparing simples dishes and serving dishes and drinks to guests.
  • Preparing the mise en place
  • Cleaning of the tables and working area
Guest service
  • Proactively interact with our guests
  • Anticipate on guests’ needs wherever possible, and to take action to enhance guest satisfaction
Health and Safety
  • Have extensive knowledge of the hotel and the company’s security and health & safety procedures
  • Exercise care, attention and caution in dealing with guests, colleagues and hotel property
  • Be aware of, and comply with, all relevant food safety acts
Join us!
Contact details:
Christina Bechay
Human Resources Manager
food and beverage trainee, art’otel amsterdam

tired of a templated job?
longing to make your creativity count?
ready to help shape the future of hospitality?
if the answers are ‘yes’ then we’re looking for you!

are you a student and do you have:
  • energy, enthusiasm and creativity and an entrepreneurial spirit
  • the ability to inspire teams to excel in creating the ultimate guest experience
  • preferably experience within the hotel industry
  • a passion for art, culture and lifestyle
if you do, we can offer you a unique opportunity to develop your career in a vibrant new environment and help us deliver a guest experience like no other

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