Stagiaire / Trainee Cluster Individual Reservations per December 2016

HotelProfessionals -  Amsterdam
30+ dagen geleden   |   609x bekeken

Functie omschrijving

Bedrijf: Hilton Amsterdam

Required skills and competences

- Hospitable attitude and service-oriented
- Excellent communication skills
- Passion for the hospitality industry
- Fluent in Dutch and English
- Looking for an internship of at least 5 months

Do you recognize yourself in this description? Send your resume and motivation letter to us!

Secondary benefits

- Personal training and development program
- Modern Team Member Restaurant with breakfast, lunch and diner
- Employee discount on hotel rooms at Hilton International hotels
- Employee discount of 50% on Food & Beverage at Hilton International hotels
- Internal transfer and promotion possibilities
Start your five-star career at Hilton Amsterdam!

Hilton Amsterdam is a 5 star property with 271 hotel rooms and 21 meeting & conference rooms at a unique location. The hotel offers a wide range of Food & Beverage facilities: the award winning Roberto’s Restaurant, the popular Half Moon Lounge, the Italian café Issimo, the Pavilion and River Dining. Room service is available 24 hours a day for guests who wish to relax in private.

With our Team Members we have one target to achieve together: To exceed our guest expectations and to improve our outstanding service and high quality product on a daily basis. Creative, innovative, a great charisma… Hilton Amsterdam! Is this also your goal? Don’t hesitate and join the Hilton family today!

Job Description

For our Business Development Department we are currently looking for a motivated and enthusiastic Cluster Individual Reservations trainee for six Dutch cluster hotels. Within this internship you will support the team with the following tasks:

- Provide an excellent service according to the Hilton standards and ensure guest satisfaction
- Acceptance and confirmation of reservations by e-mail, telephone or fax
- Updating reservations via the CRS system
- Excellent knowledge and correct use of the various hotel rates
- Correct handling of reservations documents
- Ensure and maintain a high level of service according to the Hilton standards
- Adhere to the company credit policies and procedures
- Ensure quality checks on the current reservation system
- Set up and maintain an efficient filing system

Vacature info



  • Stage


  • MBO


  • Noord-holland


  • Horeca/recreatie/reizen