voco® The Hague, an IHG Hotel
About us voco® The Hague
If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and when they want it. Knowing when to add those little touches and small thoughtful gestures that make every stay special and when to take a step back.
Our guests are mostly pretty unstuffy and laid-back. And while they may not be looking for us to hang onto their every word, they do want us to be there when they need us to be. So, at voco™, we find the right balance. The perfect mix of thoughtful, easy-going but attentive service, that allows our guests to get on with relaxing.
Destination: voco® The Hague
Come on into an iconic former bank building where offices and ATMs have made way for a brand-new hotel. First impression? 204 elegantly furnished rooms, 7 floors and a warm welcome from your future team.
Ready to land this job?
Deliver outstanding guest service – Communicate with guests before, during, and after their stay to make sure they feel truly welcome.
Keep our standards high – Make sure the hotel always looks and feels its best, following voco™ brand standards and IHG guidelines.
Stay organized – Use our Front Desk checklist to ensure no detail is missed.
Prioritize safety and security – Follow all procedures to keep our guests and team safe.
Support VIPs and special guests – Share key arrival and departure details, and make sure special requests are passed to the right departments.
Be a team player – Work closely with other departments every day to create a seamless guest experience.
Be flexible – Work a mix of shifts, including mornings, evenings, nights, and weekends.
Live the voco™ spirit – Show pride, passion, and energy in everything you do. Inspire others to create memorable moments for our guests.
Jump in when needed – Take on unexpected tasks as they come up. We’re all in it together!
Bring your own project – You’ll also get to work on a school-related project that adds value and helps you grow.
Did you bring everything?
Passion for hospitality
An amazing sense of creativity.
Strong organizational skills.
Pro-active attitude and eye for detail with a natural drive for continuous improvement.
A naturally outgoing and friendly personality with a passion for service excellence in order to consistently deliver and demonstrate voco™ service standards to our voco™ hosts.
Excellent communication skills in English. Another language is always a plus
So, can we get you an upgrade?
You’ll be part of the voco® life
Staff and friends & family discount at 6000+ IHG hotels worldwide. You’ll be able to stay at hotels for a discounted rate and you’ll get 50% discount on your restaurant and bar bill
Special friends & family discount for stays at voco The Hague including breakfast
Overnight stay at voco® The Hague as part of your onboarding
We have a staff canteen in which we serve staff meals
Curious about different departments? We offer cross trainings!
To stay fit we offer a 20% discount on your contract with Trainmore + 1 Euro discount for every time you go!
Discount on a collective health insurance
Your staff uniform will be washed by the hotel
There will be staff parties, events and departmental outings
You’ll be working in a passionate and ambitious team
You’ll have the opportunity to take part in trainings and workshops
You’ll be working for an international hotel chain in the heart of The Hague
The world is at your feet!
Whoever you are, whatever you love doing, bring your passion to voco® The Hague and IHG and we will make sure you will have room to be yourself. Send your resume and motivation letter to HR and they will contact you to finalize your trip to voco® The Hague.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.