Are you a customer-focused professional with a passion for problem-solving and a knack for coordinating multiple tasks? Then this Customer Service Specialist role might be your perfect match. You will be the main point of contact for our client, a dynamic international company. In this role, you'll play a crucial part in ensuring customer satisfaction and smooth operation. This is a fantastic opportunity to join a growing company, develop your skills, and advance your career.
what we offer- Salary of 2800 € a month
- 6 month starting contract
- Travel reimbursement & Work from home allowance
- Hybrid working model, 2 days office, 3 days home
- Parking and accessible via public transport
We are searching for a highly motivated and experienced Customer Service Specialist. Do you fit the profile?
- 2-5 years of experience in a customer-facing role
- Bachelor's degree in business management or a related field
- Experienced with SAP and Oracle systems
- Excellent communication skills in English and one of these languages: German, French or Italian
- Excellent problem-solving, and organizational skills
As a Customer Service Specialist, your day-to-day tasks will include managing customer requests, coordinating with different departments, and ensuring timely order processing. Here's a glimpse into your typical day:
- Process customer equipment orders and manage backorders to meet installation dates
- Coordinate with the technical department, maintenance contract service, and field service engineers
- Collaborate with field service sales for order processing, shipment deliveries, and invoicing
- Handle customer requests for invoices and provide information to credit management
- Monitor hardware orders, service contracts, and repairs, ensuring accuracy and efficiency
Our client is a leading international company with a strong reputation for innovation and customer service. You'll be part of a collaborative and supportive team. Here's what you can expect:
- Work in a modern office environment in Amsterdam.
- Be part of a growing company with opportunities for professional development.
- Enjoy a collaborative and supportive team environment.
- Benefit from flexible working hours tailored to your needs.
- Contribute to a company culture that values both its employees and customers.
Ready to take on this challenging and rewarding role as a Customer Service Specialist? Apply now and let's discuss how you can become a valuable member. We look forward to hearing from you.
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