ING has two overarching strategic priorities: giving our customers a superior experience and putting sustainability at the heart of what we do. To put these two priorities into practice, these are the things we'll focus on getting right: Providing seamless, digital services, whilst using scalable tech, staying safe & secure and unlocking our people's full potential.
Your work environment
ING's Payments and Settlement Services ("PSS") aims to further mature, develop and expand ING's state of the art payment platforms and services. PSS focuses on delivering payments, settlement, and open banking services, meeting the expectations of ING's business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable. The PSS is an independent unit within ING's CTO domain, reporting directly into ING's Chief Technology Officer. The PSS combines Product Management, IT and Operations to ensure we can develop, maintain, and run our payment & settlement services end-to-end. PSS is a global organization with colleagues in the Netherlands, Belgium, India, Romania, Slovakia and the Philippines.
The PSS is responsible for providing standardized payments and settlement services to multiple ING business lines (Wholesale Banking, Retail, and others). There is a clear ambition to also look for external commercialization of our payment platforms.
The opportunity
As the Process Expert at ING, you will play a critical role in optimizing IT services and facilitating organizational change initiatives. Operating within CIO office of PSS Tech, you will oversee both service level management (SLM) and change management (CM) functions, ensuring alignment with ING corporate strategic policies. You will review services, optimize process management activities, and drive the successful implementation of change initiatives while enhancing service quality, and increasing productivity and efficiency.
The Team
You will be a member of a newly formed team of 6 to 9 highly specialized technology platform architects. This team is tasked with overseeing the design, realization, operation, and management of technology infrastructure and platforms used globally within PSS. Their responsibilities include collaborating with engineering teams to make strategic design decisions and developing technical standards for infrastructure design patterns, application integration patterns, and the use of common tools. The team's primary objective is to ensure that the foundational platforms are fit-for-purpose, reliable, resilient, scalable, secure, and cost effective.
Roles & Responsibilities
How to Succeed:
Rewards and benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm
The benefits of working with us at ING include:
About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest
your talents than at ING. Join us. Apply today.
Questions?
Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the "Apply" button.
Please note, multiple interview steps involving various business stakeholders will be part of the selection process.
Het salaris bedraagt €3080 - €5097
Vacature van ING