Swedish Customer Service representative Maastricht Airport

Responsible for providing customer service support for customers and sales representatives, hereby ensuring that customer needs are met or exceeded.

  • Promptly answer incoming customer calls and e-mails to place orders for products
  • Enter sales orders and be responsible for all aspects of that order until satisfactory delivery to the customer is made
  • Research and resolve complaints, problems, and concerns that customers may have with all facets of product ordering, sales, and service
  • Support customers with various enquiries about products
  • Track product shipments upon the customer's request
  • Liaise with shipping, marketing, quality assurance and manufacturing to ensure that Merit's products are available as soon as possible for shipment to the customer
  • Responsible for the timely and correct handling of reported RGA's
  • Back-up for other Customer Service Representatives and colleagues.
  • Performs other related duties and tasks as required

Job Requirements
For this job we're looking for candidates who match the following profile:

  • Diploma of college education (MBO);
  • A minimum of 2 years experience in an international customer service environment;
  • Near native Swedish and a good level of English
  • Fulltime available (it's not possible to work parttime at this company);
  • Experience with MS Office
    Are you looking for a new challenge and do you regognize yourself in this profile?
    Are you customer oriented, effectively in your work, accurate and a teamplayer?
    Then we're looking for you!

Salary and Benefits
We offer you:
  • a challenging job at a stabile and growing international company;
  • a fulltime job (40 hours/week) during office hours;
  • a monthly salary is between € 2400 and € 2500,- gross, depending on experience.
    For more infomation, please contact us today! 0462077010 or email : – Klik op de solliciteer-button om te solliciteren –


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Vacature info

Functie Functiegroep Aantal uren
  • 40 uur
  • Vast
  • HBO
  • 1-3 jaar
Provincie Branche