The Student Hotel

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Originele vacaturetekst

Interim Hotel Manager

Interim Hotel Manager

Job description

Your mission should you choose to accept it…

As a real team player and captain, you will be responsible for the daily operations of The Student Hotel Rotterdam for a period of 6 months. You will oversee the implementation of operational procedures including conversions. You will manage and lead your teams towards quality and great financial results. You are an enthusiastic leader, who helps out and direct the teams to build, maintain and develop a vibrant community. To do so, you are commercially driven and able to implement new ideas.

At the same time, you’re down to earth, managing a P&L and ensuring processes and efficiency are part of the daily routine. You are driven to support and challenge the brand propositions through sharing best practice revenue generation, profit conversion, guest satisfaction and team member retention.

In case you don’t know who we are:

TSH is a game-changer. Our unique hybrid hotel concept offers student accommodation as well as long and short stay options for students-at-heart, together with epic facilities and exciting co-working spaces. You can already find The Student Hotel in the Netherlands, Germany, Austria, Italy, France and Spain. And with still to be opened properties in Madrid, Barcelona and Toulouse, our unique hospitality concept is truly taking root in the heart of Europe.

What You’ll Do

You'll be responsible for these 5 different - but equally important - corner stones of the hotel:


  • Running a complex hotel smoothly by guiding and shaping standard operating procedures;
  • Checking and monitoring hotel security, follow up on our house rules and policies;
  • Making sure all spaces in the hotel look neat and tidy at all times;
  • Managing high volume operations including F&B, M&E and Co-working facilities in quality, service and results;
  • Carry out a CSR strategy in alignment with company strategy;


  • Connecting with the TSH community and serve as an internal and external networker;
  • Identifying opportunities to create memorable guest experiences and involve the right teams;
  • Managing local partnership and our TSH Connector in our Rotterdam location;


  • Identify and act upon opportunities to achieve maximum revenue in collaboration with the local revenue and sales team;
  • Managing forecast and cost actively and deliver positive results on P&L;
  • Weekly sales and monthly profit monitoring to identify and manage areas of opportunity and risk;

People Management

  • Leading by example: we love our team members, make them feel special and engaged!
  • Responsible for active talent search, interviewing, hiring, training and coaching TSH assistant manager and team members;
  • Preparing work schedules and manage FTE level according to annual budget;

Quality & Improvement

  • Handling, reporting and redirecting all kinds of guest or team member questions, remarks and complaints as well as technical issues to maintain / increase quality;
  • Analyzing quality check results and identify opportunities to improve guest satisfaction;
  • Ensuring security and emergency procedures are in place as required by company policy and/or federal and state regulations;

Who You Are

  • You have a Bachelor or Master Degree (Hospitality and/or Management studies);
  • You have at least 4 years of management experience (preferably some years in a hotel environment);
  • You're available for a period of 6 months starting on May 1st;
  • You are all about solutions and connecting the right people;
  • You are courteous, professional and ready with a smile for team members, guests and random strangers alike;
  • You deal with stressful situations in a stress-free manor and bring calm and a sense of ‘I’ve got this’ to every situation;
  • You’re a team player and work hard to inspire and guide your team members to excellence;
  • You have exceptional English and Dutch communication skills, all other languages very welcome!
  • A Dutch work permit is required.

What We Offer

  • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future.
  • The chance to learn and grow in your role with the potential for future growth.
  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff.

We want you to be you. You have your own style; tattoos are cool and your hair is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.

fulltime, parttime



Bachelor Master

Wat wij bieden

Parttime - Fulltime