The Student Hotel

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Originele vacaturetekst

Group Sales and Reservation Intern

Group Sales and Reservation Intern

Job description

Are you looking for an internship at one of Europe’s most exciting companies? Do you want to hop on our life-long learning journey?

Your Mission should you choose to accept it

As our B2B group reservations intern, you will be part of our central reservations team. During your internship you will learn everything about the semester group booking journey. At the end of your internship you will master the educational group handling process from creation to financial aspects and much more. With your enthusiastic student spirit and motivation to learn you'll create relationship with our educational partners and students. You'll maintain clear lines of communication with your colleagues, our educational partners and future guests. You will join the groups team in our central reservations department from February 2022.

In case you don’t know who we are (ahem):

Our unique model offers long stay (student and co-living) and short stay (hotel) options for our guests, together with market leading co-working spaces and epic facilities. We believe in creating a fun, creative and inspiring environment where everyone can live, work, play and grow. We activate this community to encourage connections and help each other grow. We achieve this by offering award winning communal spaces with a wow-factor combined with our exceptional international team of lively, smart and motivated people that embrace the student spirit and bring it to life every day.

What You’ll Do

  • Learn to understand the guest journey and work processes that are needed to guarantee a smooth journey for groups;
  • Create a smooth workflow for clients and internal guests, from the moment a group request is received until the group checked out;
  • Get to understand the market segments and how these reservation types are handled;
  • Learn to intake, process and follow-up group reservation requests, taking contract conditions into consideration;

  • handle B2B group booking requests
  • be in contact with our partner and students (always strive to deliver the best experience)
  • learn how to do monthly invoicing and other financial tasks
  • Manage the internal and external relationships; with colleagues and with our clients;
  • Communicate reservation information to operational departments;
  • Have the possibility to be part of or run your own projects.

Who You Are:

  • Creative! we love your input! Share your ideas with leadership team to make change happen.
  • You are fluent in both English any other language is a plus!
  • A student, currently enrolled in a university program, preferably in the direction of Hospitality, Sales, Advertising, Marketing, or Business.
  • You are hospitality-minded with an enthusiastic and open approach, preferably with some sales background
  • You have strong organisational skills and maintain extreme attention to detail
  • You like taking responsibility and you can work independently.
  • Someone who enjoys working and learning in an ambitious, informal and international environment
  • A Master communicator!
  • You thrive in a fast-paced, rapidly changing environment

What We Offer:

  • An amazing work environment with a fantastic vibe and lots of positive energy.
  • Time carved out for you to work on your own research-project
  • On the job coaching and guidance
  • Monthly compensation for your internship.
  • The opportunity to work at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
  • A first glimpse into the world of HR and Recruitment with one of the most innovative players in the hospitality market.

We’re curious, conscious, and we celebrate all. We bring people together and are committed to providing the best space, experience and workplace for our entire connected community - no matter what age, gender, sexual orientation, ethnicity, national origin and all the other fascinating characteristics that make us different and makes you you.

fulltime, parttime




Wat wij bieden

Parttime - Fulltime