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Senior Change professional – Compliance Conflict of Interest Tooling

Senior Change professional – Compliance Conflict of Interest Tooling

Job description

ING Group Compliance is looking to hire a Change Professional.

This is a good opportunity for a professional with a compliance and change execution background who would like to join a global, multi-year Compliance transformation programme. The ambition of Compliance is to be the strategic business partner that empowers ING to be compliant by desire and design.

The transformation programme is divided into different workstreams. For one of the workstreams, Process Automation, we are looking for a senior change professional. The Process Automation workstream aims to harmonise and standardise global processes and to gain global insights in risks.

The candidate would be assigned to implementing the conflict of interest tooling called My Compliance Office for the modules Personal Account Dealing (PAD), Outside Positions and Gifts and Entertainment. This tooling needs to be implemented in all countries within the network of ING.

The vacancy is within the Strategic Transformation Office (STO), which is part of the Group Compliance department (based in Amsterdam). The STO is a department which supports the design and execution of the Compliance Vision 2022 and the underlying deliverables.

Would you like to work in an area:

  • That is effectuating significant and positive change?

  • Where you can make a real impact?

  • That is top priority for the whole of ING including the Management Board?

  • Where you can help make the bank more compliant and ethical?

  • Where you can take as much responsibility and ownership as you desire?

Then this is your opportunity, please read on!

Key result areas and responsibilities

As a Compliance change professional

  • You contribute to the implementation of conflict of interest tooling named My Compliance Office;

  • You are responsible for the roll out of the tooling to the countries;

  • You have a good knowledge of the methods and tools for Change Management;

  • You work together with other STO team members to achieve expected results;

  • You work on various project deliverables related to the implementation of the tool;

  • You liaise with the IT squad to configure and implement the tool;

  • You facilitate the change team by removing impediments;

  • You help the team to collect and share best practices;

  • You are comfortable working in a fast paced environment in an international setting;

  • You are proficient in senior stakeholder management, being aware of cross cultural sensitivities

  • You are involved in drafting training material, communication documents and other relevant documentation.

Your work environment

  • The STO team is part of the Corporate Compliance department (based in Amsterdam) (2nd Line of Defence).

  • The team is working together based on knowledge and expertise, as well as the skill set needed to best perform the job;

  • A challenging environment that is currently undergoing transformation.

  • An informal working environment with innovative colleagues who strive for the very best.

  • High ambitions where proactivity and initiative are being embraced

Your profile

  • You are a seasoned professional with deep knowledge about the compliance function;

  • You have understanding of conflict of interest processes and tooling and related laws and regulations/directives, related to Personal Account Dealing, Outside Interests and Gift & Entertainment processes and tooling (both in isolation as well as interrelated);

  • You are an experienced project manager who understands change management, the related processes, technology and/or developments;

  • You have previously worked on the roll out of IT systems;

  • You have previously worked with an Agile team and have experience of the Agile way of working;

  • You have a hands on mentality and a “can do” attitude;

  • You are a team player, you trust others and can be trusted;

  • You are pragmatic and energetic;

  • You have a critical mindset and don’t hesitate to speak up;

  • You inspire, motivate and help others to succeed;

  • You are people-focussed, connecting and interacting with others is something that comes naturally to you;

  • You are a good communicator, being able to convey complex messages in simple ways;

  • You are result driven and having a hands on mentality;

  • Furthermore, you adhere to the ING values and it is evident for you that your behaviour is fully aligned with these values. You are also prepared to take the Banker's Oath.

Skills required

  • University degree or equivalent

  • Knowledge of financial services business, processes, procedures and/or systems;

  • >10 years of experience in a compliance and change management environment;

  • Self-starting capabilities;

  • Learning agility and innovative mindset;

  • Ability to work across functional and geographic lines;

  • Fluent in English;

  • Organisational sensitivity;

  • Flexibility: adjusts approach, seeks different paths in a targeted manner;

  • Hands on mentality.

What we offer

  • Interesting and dynamic working environment focusing on one of the key strategic goals of ING;

  • Personal growth and challenging work with endless possibilities to realize your ambitions;

  • Full time position (36h/week);

  • One-year contract with the option to extend for another year's contract


Contact Liselotte Kloppenburg in our recruitment team ( for more information about this role. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

fulltime, parttime
Type vacature:


  • Er is geen minimale opleiding vereist

Wat wij bieden

Fulltime - Parttime