The Student Hotel

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Originele vacaturetekst

Community Manager intern

Community Manager intern

Job description

We are looking for someone with great people skills, drive and a sparkling personality to join our team as Community Manager Intern at TSH Collab, our next level co-workspace-with-a-difference in Delft!

Your Mission should you choose to accept it:

As a Collab Assistant the first impressions are crucial: and that’s where you shine. You are the face of TSH Collab and therefore you have a sparky personality and enjoy making people feel welcome, informed and at ease. You’re also great with organizing and handling admin stuff, organising events and social media, handle reservations, update Standard Operating Procedures, arrange/organise and manage meetings and to make sure Collab runs as smooth as silk.

You will join the team in Delft for a period of 6 months, starting in October / November 2021.

In case you don’t know who we are:

TSH Collab is most liveable workspace, designed to meet all crazypreneur demands and freelancing desires. We are a uniquely next-level co-working space and community within The Student Hotel. You can already find The Student Hotel in the Netherlands, Germany, Austria, Italy, France and Spain. Now, with newly-opened properties in Delft and Bologna, our unique hospitality concept is truly taking root in the heart of Europe.

What you’ll do to make that happen?

  • Being the face of Collab and often service as the go to person for our members.
  • Community Management: get to know your members, community events, drinks etc;
  • Customer Satisfaction;
  • Assist/advice in finding local partners and ambassadors.
  • Help setup (community)events;
  • Managing daily operations;
  • Maintain TSH Collab look & feel;
  • Contract management: cancellations, renewals, expansions
  • Administration: invoicing members, managing costs;
  • (Bi) weeklies with the Community Manager
  • Handling issues;

Who are you?

  • Student – you MUST be enrolled in University
  • About a year of work experience (in hospitality is a plus!)
  • Excellent English (verbal and written), Dutch is a plus
  • A flexible, hands-on, motivated and positive approach
  • Hard working, responsible and “let’s do this!” mentality
  • You’re a born salesperson with great people skills
  • Guest and service oriented: you love to give people an optimal experience

What do we offer you?

  • An amazing work environment with a fantastic vibe and lots of positive energy.
  • Time carved out for you to work on your own research-project
  • On the job coaching and guidance
  • Monthly compensation for your internship.
  • The opportunity to work at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
  • A first glimpse into the world of hotel operations, with one of the most innovative players in the hospitality market.
  • Access to the amazing TSH facilities, including our awesome staff experiences, canteen and gym
  • A wonderful workplace to call home, events, fun colleagues, and all regular benefits stuff

We want you to be you. No uniform, tattoos are cool, your hairstyle is yours, not ours. Basically, we don’t want to change who you are because we think the best hospitality comes from people who can be themselves and show customers their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That’s what makes our team so special.

fulltime, parttime


  • Er is geen minimale opleiding vereist

Wat wij bieden

Parttime - Fulltime