Backbase

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Originele vacaturetekst

Senior Bid Manager

As the global Senior Bid Manager you are responsible for understanding what Backbase clients need and translate this into attractive solutions. This is a crucial role as you will ensure our proposals result in accurate levels of effort, feasible project plans and alignment to delivery methodologies to meet our customer expectations. All this while balancing the budget expectations from the customer and the sales strategy to win the deal.

As part of the Backbase Customer Success Department (CS), you work with regional Sales, Solutions Engineering, Pursuit team, Delivery and RnD Departments.
As the Global Manager you will have the opportunity to build your own team, that will be positioned into our regional offices world wide. You are the person that defines the global standardisation, tooling and processes required to create the implementation proposals efficiently by interacting with senior stakeholders in the entire Backbase company to achieve high quality results. You will directly report into the global Delivery Director of CS enablement.
    You have excellent English language skills, written and spoken and feel comfortable interacting with senior stakeholders within Backbase, and potential customers at various levels. Organizational and cultural sensitivity is something that comes naturally to you.

    You have at least 4 to 7 years experience working in estimating and/or implementing Digital transformation projects. You have an understanding of different SDLC methodologies (Agile, Iterative, Waterfall DevOps) and clear understanding of the digital banking domain.

    You enjoy working with different stakeholders globally and are able to build quick relationships. On top of that you are always seeking for ways to improve yourself and the organisation.

    Next to that:
  • You have proven line management experience;
  • You are able to showcase good analytical and evaluative skills;
  • You have experienced with Digital banking platforms is a plus;
  • You have experienced with working on mobile & web application development in the delivery cycle;
  • You have perseverance and pragmatism help you solve complex problems on your own;
  • You can communicate actively when needed within the team and management;
  • You have proven customer facing experience to help you understand the customer needs.
Dienstverband:
fulltime, parttime
Type vacature:
Intern

Vaardigheden

  • Build your own global team;
  • Your team represents the delivery organisation in sales cycles by positioning and estimating implementation proposals for our customers;
  • Collaborate with the different senior stakeholders in RnD, the Pursuit team and CS to create and maintain the tooling and processes needed for the estimations;
  • Work together with the regional Customer Success members to translate input (e.g. RFIs or RFPs) from the Pursuit team into estimations and delivery strategy to provide back to the Pursuit team within short cycle times;
  • Work with the local RVP’s to get the right SMEs available to provide input for estimations
  • Calibrate with local hub leadership teams to ensure the estimations are catering to their local specifications (product/process/strategy;
  • Get sign-off from hub leadership before deliverables are provided back to the pursuit team
  • Ensure continuous improvements are provided and processed from the CS organisation, hub leadership, sales and the pursuit team;
  • After the deal is closed, kickstart the CS project team by ensuring they have all the relevant information.
    • Er is geen minimale opleiding vereist

    Wat wij bieden

    Contract:
    Fulltime - Parttime