Within the Wholesale and Rural KYC Operations Center you manage changes and and by doing so support the Wholesale and Rural business lines in the execution of their KYC processes. As Senior KYC Change & Implementation Manager, you will translate strategic initiatives to tactical and operational solutions and implement these KYC changes in the business and supporting systems, tooling and processes together with key stakeholders in the W&R locations. A responsibility with impact, that you will shape to your image.
Making a difference
Independent management of KYC change initiatives and programs to introduce (on Global level) new requirements, implement future KYC improvements and new ways of working.
Translate strategic initiatives to tactical and operational solutions.
Implement the tactical and operational KYC changes in the business and supporting systems, tooling and processes together with key stakeholders in the W&R locations.
Assess the impact of, and coordinate a preferred approach to operational and tactical changes on the Expected Client Behaviour process.
Coordinate and align implementation with key stakeholders from Business, Operations and Compliance.
With each other
Collaboration is at the heart of everything we do. Our W&R KYC Operations Center brings talented people together to enhance our way of working and our results in the area of KYC. In the W&R KYC organization we work with many colleagues from different disciplines, geographies and backgrounds.
The W&R KYC Operations Center is set up to support the work of the W&R KYC triangle of Business, Compliance and Operations with strong operational oversight, steering, ongoing standardization and striving for excellence in relation to KYC in the W&R regions and business units.
Key objective is to support the W&R regions and business lines to ensure full compliance with all applicable KYC standards, full standardization and continuous enhancement of the KYC processes in line with regulatory developments. This requires strong expertise in all KYC areas as well a strong communication skill and awareness.
Collaboration, analysing, planning & organising and a strong focus on getting results are essential for this role. Committed to deliver high quality in your work and being stress resistant are among your strengths. In addition, it is important that you recognize yourself in all of the below:
Academic level of thinking and working and at least 5 years’ experience within change and implementation management.
Knowledge in Anti-Money Laundering, Terrorist financing and Sanctions & Embargoes laws and regulations.
Ideally a solid knowledge and understanding of the Rabobank Wholesale and Rural regions, products and ways of working.
Strong communication, interpersonal skills and execution power (managing change and implementation).
Ability to organize and manage large amounts of information using current software programs.
Well organized, with operational approach as well as a good strategic vision.
Proficiency in English (oral and written). Good knowledge of Dutch is an advantage.
Familiar with the Agile/scrum way of working
Growing a better world together
You'll already be aware that Rabobank is a financial services provider for more than 8.5 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:
A third of all the food we purchase is thrown away. Together with Nature & Environment, we’re working to increase awareness among consumers of how to reduce food waste.
As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order.
Together with Vluchtelingenwerk Nederland (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job.
Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:
a gross monthly salary between € 4.492,45 and € 7.722,56 (scale 10-11, based on knowledge and experience)
a thirteenth month and holiday pay
an Employee Benefit Budget (10% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout
a personal budget that you can spend on activities related to your personal development and career;
flexible working times and location-independent working
100% reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance
a pension scheme, to which your contribution is only 3,5%
Are you the person we're looking for? Are you ready to join Rabobank as a Senior KYC Change & Implementation Manager and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.
Good to know:
Applications are open until Oktober 11th 2021. Apply via the “Apply now” button.
If you have any questions about the specific details of this position, please contact Monique Wunderink, W&R KYC CDD Operations Lead, on Monique.Wunderink@rabobank.comor Thomas Penzkofer, Head of W&R KYC Operations on Thomas.firstname.lastname@example.org
Petra Kouwelaar, Recruiter, would be happy to answer any questions about the application procedure via email@example.com
The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.
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