Technical Product Owner – Cloud Hosting

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Backbase as a Service (BaaS) is a modern, enterprise-grade bundle of products and services operating on a cloud-based services model. With BaaS we aim to provide the best and most secure user experience for the end users while reducing time to market and operational burden for our customers. One of the products in our BaaS product family is Managed Hosting, our cloud infrastructure on AWS where we are hosting the Backbase applications for our customers.
As a Product Owner for our Managed Hosting you’ll be responsible for creating and maintaining the vision as well as the strategy for the product offering and executing on it. You’ll be achieving this by talking to customers, stakeholders on a regular basis to identify their needs and by taking our highly skilled engineers on the journey.
    You are passionate about and have experience in building cloud infrastructure on AWS and/or Azure. You have an energetic, can-do attitude with excellent communication skills allowing you to build effective relationships with customers and engineers based on trust. Others follow you because you are able to create not only a compelling vision but also a solid execution plan for the product. Creating the plan goes hand in hand with delivering on it. Ambiguity doesn’t scare you, in fact, you thrive in a startup environment in which you deliver value to our customers continuously in an agile way.

    Here's what you'll need to own this role:
  • Bachelor Degree in Engineering or equivalent;
  • Good interpersonal and leadership skills;
  • Excellent communication skills in English;
  • 4+ years of experience as Product Owner/Manager of which at least 2 years at an enterprise software/SaaS company;
  • Experience in managing infrastructure on AWS or Azure;
  • Deep knowledge of the domain (the role is not hands-on but you should understand modern technical concepts in the cloud and engineering best practices);
  • Solid understanding of SLA / SLO / SLIs;
  • Experience in financial models, budgeting;
  • Experience in agile way of working e.g. Kanban, Scrum incl. use of tools such as Jira;
  • Basic understanding of Cloud Security & Compliance.

  • We’ll be even more impressed if you have:
  • Worked in the financial industry before, preferably B2B;
  • Commercial experience such as pricing strategy, contract negotiations;
  • Experience in cloud transformation and/or migration;
  • Experience in cloud hosting for a large number of clients in a dedicated or shared environment;
  • Experience in transitioning from PaaS to SaaS;
  • Customer facing experience;
  • Experience in dealing with SOC2, PCI-DSS and other compliance standards.
Type vacature:


  • Defining and continuously maintaining the vision and strategy for our Managed Hosting product based on market needs, stakeholder expectations and the engineering teams’ input;
  • Setting priorities and managing the product backlog along with the roadmap;
  • Managing stakeholders’ expectations;
  • Crafting quarterly objectives (OKR) focused on making the highest impact possible yet strongly aligned with strategic goals;
  • Driving the requirement refinement process by working closely with your team members;
  • Working together with the Security and Compliance Officer to perform compliance and security audits (internal and external);
  • Supporting Sales in explaining the product to prospects and closing deals;
  • Taking responsibility for the financial model incl. revenue, cost and budget;
  • Owning the Service Level Objectives (SLO) for your product.



    Wat wij bieden

    Fulltime - Parttime
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