Senior Expert KYC Business

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The W&R KYC Operations Center is set up to support the work of the W&R KYC triangle of Business, Compliance and Operations with strong operational oversight, steering, ongoing standardization and striving for excellence in relation to KYC in the W&R regions and business units.

Key objective is to support the W&R regions and business lines to ensure full compliance with all applicable KYC standards, full standardization and continuous enhancement of the KYC processes in line with regulatory developments. This requires strong communication skills.

Within the W&R KYC Operations Center, KYC Business is looking for a Senior Expert KYC Business.

Making a difference

  • Drive and support the formulation of Risk Appetite in relation to KYC risks.

  • Support the W&R KYC Business Lead and Business Line management in assessing KYC risks in the portfolio and developing their risk based mitigation strategy and priorities.

  • Provide structured insight in KYC related risks in the W&R portfolio. Develop dashboards and business analytics.

  • Support and develop the business driven SIRA process, including detailed data driven analyses.

  • Coordinate with regional KYC representatives

  • Standardize processes and coverage reporting: Design and implement efforts and address gap.

  • Conduct ad-hoc projects.

With each other
Collaboration is at the heart of everything we do. Our W&R KYC Operations Center brings talented people together to enhance our way of working and our results in the area of KYC. With you as a Senior Business Support Expert, the team will consist of 6 colleagues in a variety of roles and focus on supporting the work of the W&R KYC triangle of Business, Compliance and Operations across Wholesale and Rural. We are looking for a Business Support Expert who collaborates with various line and project managers within a large, dynamic environment to achieve improvements.

With you

Customer focus, complex problem solving and organizational sensitivity are clearly essential for this role. As a Senior Expert KYC Business within Rabobank you take responsibility, facilitate and inspire the team, you actively seek for in- and external collaboration and you make the difference for the community. In addition, it's important that you recognise yourself in all of the below:

  • Academic education/ level of thinking and working with at least 5 years’ experience within project management, preferably within the KYC related fields.

  • Experience with internal and external progress reporting at senior management level and internal and external review.

  • Experience with regional networks and coordination between regions with central activities.

  • Experience in working in an complex, global stakeholder field and able to gather information from different stakeholders to substantiate your insights and advices.

  • Knowledge of Banking services and products.

  • A critical mind-set with a hands-on approach and can-do attitude.

  • Excellent communication skills and organizational sensitivity, in English and preferably also in Dutch.

Growing a better world together
You'll already be aware that Rabobank is a financial services provider for more than 8.5 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:

  • A third of all the food we purchase is thrown away. Together with Nature & Environment, we’re working to increase awareness among consumers of how to reduce food waste.

  • As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order.

  • Together with Vluchtelingenwerk Nederland (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job.


Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:

  • a gross monthly salary between € 4.492,45 and € 6.417,78 (scale 10)

  • a thirteenth month and holiday pay

  • an Employee Benefit Budget (10% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout

  • a personal budget that you can spend on activities related to your personal development and career

  • flexible working times and location-independent working

  • 100% reimbursement of commuting costs if you travel by public transport! Do you still prefer to travel by car or motorbike? Then choose a commuting allowance

  • a pension scheme, to which your contribution is only 3,5%

Let's meet
Are you the person we're looking for? Are you ready to join Rabobank as a Senior Business Support Expert and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.

Good to know:

  • Apply via the “Apply now” button.

  • If you have any questions about the specific details of this position, please contact Helma Heesen, Team Manager on

  • Petra Kouwelaar, Recruiter, would be happy to answer any questions about the application procedure via

  • The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.

  • Your privacy is important to us. Do you want to know more, click on this link.

  • Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!

Type vacature:


  • Er is geen minimale opleiding vereist

Wat wij bieden

€ 4.492,- tot € 6.417,-
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