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Customer Journey Expert Open Banking
Excited to grow your career?
In ING we value our talented employees and strive to help our employees before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference to our success!
Are you the energetic Customer Journey Expert with a focus on realizing INGs Open Banking portfolio and strategy? Who has an innovative, strategic vision, who loves the unknown, with affection with Open Banking, API technology and a great deal of realisation power? Then you may be the Customer Journey Expert we are looking for.
We redefine banking. What about you?
ING is the bank of the future, one whose purpose is to empower people, both in life and business. ING provides a differentiating customer experience that is clear, easy, consistent and convenient.
ING’s Open Banking Program has been set-up to help the bank realise its Platform and Open Banking vision. We believe that Open Banking will help ING to further stimulate innovation and cooperation with third parties, including FinTechs, and explore new business models.
ING’s Open Banking Platform is a key, foundational element in our Open Banking journey. This digital platform will support the search for improved customer experiences and new business models through open API technology. The Open Banking team also ensures a solid framework and clear rules-of-the-game for the new business models generation and offers advice and support in designing and managing the Open Banking portfolio.
Your work environment
How to succeed
We are looking for an energetic colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. The customer is your primary driver. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
What we offer
A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.
To give you an idea, we will tell you about the benefits of working at ING:
Want to apply?
Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a diﬀerence. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us.