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Head Cashier

Head Cashier(full-time, 38h p/w)

INDITEX is one of the largest fashion retailers in the world with almost 7500 stores in 96 countries and consists of eight brands, each own style: ZARA, PULL & BEAR, MASSIMO DUTTI, BERSHKA, STRADIVARIUS, OYSHO, ZARA HOME and UTERQÜE.

We are proud of our commitment to sustainability in which we take far-reaching measures.

At INDITEX we love you for who you are!

Job Overview:

As a Head Cashier, you will be a part of a diverse and inclusive fast pace environment and you are going to be the key person that represents the brand image. You will be a part of an amazing team, love for fashion is essential! You will be reporting to: General Manager and the Department Manager. In this position you will take responsibility for the cash and transactions of the store. Besides that you will supervise, provide support, guide and train all cashiers. Together with the managers you will lead the cashier team in delivering excellent service in line with our customer service standards.

Your responsibilities:

  • Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
  • Ensuring customer focus during sales, exchanges and complaints
  • Ensure all departments have good working cash desks and sufficient cashier cover by planning and managing the cashiers daily rota’s in liaison with the management team
  • Open and close main auxiliary tills according to your shift and ensure complete efficiency during these open and closing procedures
  • Manage the recruitment and inductions of new team members and follow up with training and developing their performance
  • Investigate, resolve, monitor and record till discrepancies
  • Ensure security measures are taken and that cashiers are updated regularly on these
  • Train new sales staff / cashiers in checkout procedure
  • Responsible for the daily administrative work like managing employee expenses and other cash desk related admin
  • Tracking and ordering (office) items and make sure the processing of the merchandise movements assigned to cashiers is accurate and organized
  • Helping with the daily activities in the store if needed
  • Comply with the company Health & Safety policy


  • Demonstrated cash desk experience within the retail sector
  • Knowledge of cash- and transaction operating systems
  • Supervisory skills desirable
  • Strong numerate and literacy skills
  • Ability to work under pressure
  • Articulate and good communication skills
  • Maintain the good standards in personal presentation in order to represent the image of the brand


In addition to a competitive salary, which also includes commissions, you will receive extra benefits like travel expenses, holidays allowance of 25 days per year, company pension scheme, and a “More for less” benefit package where you can find a wide range of discounts. Beside these benefits you will enjoy an employee discount which you can use to buy the latest trends in any of our brands in the Netherlands.

If you consider yourself a great asset to our ambitious teams in our amazing stores, we would like to get to know you, so send us your CV and motivation letter via

"An integrity check via the warning register of the FAD (Fraud Approach Retail) foundation is part of the application procedure."



  • Er is geen minimale opleiding vereist

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