Product Director Retail Banking and Wealth Management

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You own one of our most exciting product lines: Retail Banking and Wealth management, which is all about helping our customers become the preferred banking and wealth app. Your product line helps shape banking experiences that users deserve: a 5 star experience, at every touchpoint. Our award winning products help our customers to think beyond banking and offer innovative solutions close to daily financial needs of their users - whether it’s a bank in Vietnam, a Credit Union in the US or a global bank, you find a way to keep all our customers ahead of the game!

You drive the product vision, strategy and foremost: execution. You lead and inspire multiple product development squads. Simultaneously, you have to make sure that your product is ready for mass scale adoption: from product demos, to marketing collateral, to providing expert advice to launching customers and creating tutorials with Backbase Academy, you’re in charge - all the way. This is a unique opportunity to run a new innovative product line and take it to the next level with your own touch.
  • You are customer-obsessed, and bring a mix of technical, business and UX know-how to your teams;
  • You have 10+ years experience in a digital, cross-functional agile (scale-up) environment, used to manage across different locations & cultures with a strong product background;
  • You have strong product knowledge in Retail banking, Wealth Management or similar domains and can really act as a Subject Matter Expert on this topic, backed by years of experience in product management;
  • You have a distinctive strategic mindset and ability to prioritize and delegate high numbers of tasks with varying workload and importance;
  • You have the ability to set up a long term strategic roadmap for our product and involve all stakeholders in the execution of it;
  • You are driven and constantly pushing toward clarity and delivery while balancing the need for great collaboration;
  • You prefer executing smart experiments with an outcome focused on challenging assumptions and learning, over personal opinion;
  • You are able to build, manage and inspire a product team that consistently delivers our product roadmap on time and at the highest quality level;
  • You are passionate, ambitious and a “go-getter”.
Type vacature:


  • Product Strategy - Defining and driving our digital engagement product vision together with your product team and internal stakeholders, based on customer / prospect requirements and market developments;
  • Leadership - Support, coach & mentor your product team with product managers and product owners through leading by example; ensuring strong team dynamics, true ownership & accountability and actively coaching individual team members on their performance and personal growth;
  • Capacity Planning - Ensuring your value stream has the execution power to deliver on our vision. Driving the recruitment process to get the best talent to join your product line;
  • Portfolio Management - Aligning and working with cross-functional teams together with your development manager; overcoming dependencies smartly and servicing your dependants properly;
  • Customer Relationship - Establishing strong and trusted relationships with customers, internal stakeholders and external suppliers to ensure we deliver a great product;
  • Vision alignment - Consistently championing and clarifying our product vision for 6+ product squads that are implementing the Backbase Retail Banking and Wealth Management product vision;
  • Evangelism - You strongly represent the Backbase product both internally as well as externally, from both an operational level as well as at a strategic level at our customers, prospects and at conferences.
    • Er is geen minimale opleiding vereist
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