US Field Segment Sales Operations Program Manager – US Regulated Industries
The Business & Sales Operations (BSO) group is the business center of excellence for marketing and sales execution performance, planning, and subsidiary operations. The team helps scale execution, drives clear business & market insights that result in Microsoft achieving its business objectives. BSO is part of the US Marketing & Operations group.
US Marketing & Operations (USM&O) is the ‘Marketing and COO’ function for Microsoft United States (MSUS), also known as the US Subsidiary. USM&O executes company strategy and priorities that enable us to achieve our business goals with a focus on B2B customer engagement by developing and executing on go-to-market programs (GTMs), Marketing Campaigns, and a Field Operating Model. Driving a common operating model across the US subsidiary ensures consistent, measurable execution and landing of priorities. Driving alignment with our internal corporate business partners in organizations including Product Marketing, Marketing & Consumer Business (MCB), Worldwide Commercial Business (WCB), Engineering, and Field Leadership is also critical to our collective success, as is continuing to listen, learn and respond via rapid feedback loops.
The Field Segment Sales Operations Program Manager (SOPM) reports to the Segment SOPM Manager and is responsible for leading excellence in Sales Operations through orchestrating and improving key processes across their segment within the US Subsidiary. This role is a key business partner for the OU and effectively scales by utilizing standard platforms and processes. The successful candidate will be solution oriented, enjoy problem solving and develop strong partnerships across Sales Managers, Sales Excellence, US BSO Program Leads, Finance, and Incentive Compensation teams to support execution.Responsibilities
The Sales Operations Program Manager engages in the following areas to optimize the experience for our field stakeholders in the Health & Life Sciences Sales OU:
Primary Job Responsibilities:
Summary of Required Knowledge, Skills & Abilities:
Bachelors degree (B.S./B.A) required and/or experience in relevant fields eg: business, marketing, information technology, operations, finance. Masters degree preferred.
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