Quality Manager, Franchise
Xbox Studios Quality is looking for a passionate, systems thinking, experienced individual to lead and manage the Quality Team for a franchise within the Xbox Game Studios portfolio. You’re a people first, long term thinker, who strives to drive improvements into the people, processes, and technologies for your team, organization, and studio partners.
You’ll be leading the effort to empower your teams to improve efficiency and better prevent, measure, detect, and communicate problems across a franchise, both in well-established titles and exciting new ventures. Simultaneously you’ll be driving the quality perspective with our Xbox Game Studios partners, making key decisions that weave together information across the franchise, impacting our player experiences from design, process workflows, development processes, marketing, services, community teams, deployment and support. This will leverage your strong communication and strategic thinking skills.
Your core responsibility will be helping grow and empower your project teams through owning and iterating on quality strategies across the franchise, helping to enable and shape the direction of each of the project teams, composed of multiple disciplines, including Quality Analysts, Quality Engineers, Quality Leads, Software Engineers, and Data Scientists. As our products and release schedules increase exponentially in complexity, you’ll look for opportunities to employ new/existing processes, technologies, and advanced data techniques across titles, striving to create a sustainable and scalable framework for the teams to operate in, all with the goal of creating the best product for our players.
Being part of Studios Quality creates a huge opportunity to level up across all of Xbox Game Studios. You will work with other Quality Managers to share learnings and insights from both success and failure as well as establish long-term strategies for the Quality organization. Through this collaboration you’ll work to improve processes, technology, and techniques across all of the titles we support.
We need someone that:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.