Microsoft

Helaas, deze vacature is niet langer actief

Originele vacaturetekst

Account Manager - Public Sector

In charge of the growth, strategy, tactical detail for the Public Sector Territory among the Enterprise segment at Microsoft South Region but specifically in Peru. Comprehensive understanding of customer's business needs and strategies for each assigned account, of their priorities, and of the industry direction. Connects the customer to Microsoft executives, areas, solutions, consultants and all line of business areas, leveraging strong customer engagement strategies to build long-term relationships with customers and drive budget allocation decisions. Partners with them to foster trust and brand growth and loyalty through multiple levels of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets.

Responsibilities

  • Customer Engagement : Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive and business and technical decision makers at high levels of the customer's organization to establish alignment and secure buy-in and execution.
  • Account Management :Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Leads multiple, diverse and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth. Ensures sales consumption and adoption goals on target. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities
  • Sales Excellence: Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans
  • Industry Knowledge: Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address public sector customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., industry solutions executives, industry specific partners) to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customer to shares knowledge with virtual team and promote customer business perspectives.

Qualifications

Qualifications

Required/Minimum Qualifications

  • 7+ years experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR Bachelor's Degree in Business, Technology, or related field AND 5+ years of experience working in a relevant industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR Master's Degree in Business Administration Degree AND 4+ years experience working in an industry (e.g., Government, Education), driving digital transformation, or relevant work experience (e.g., consulting, technology).

Additional or Preferred Qualifications

  • Bachelor's Degree in Business, Technology, or related field AND 8+ years of experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
    • OR Master's Degree in Business Administration Degree AND 6+ years experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
  • 5+ years account management experience
    • OR equivalent.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Dienstverband:
fulltime
Type vacature:
Intern

Vaardigheden

Opleiding

Bachelor Master Bachelor Master

Wat wij bieden

Contract:
Fulltime