This is a once in a lifetime opportunity - we as a company are transforming ourselves and the industry by leading software and services. The M365 team and Exchange is central to this (positive) disruption and now you have the chance to be a part of it. We are growing rapidly and are doubling the number of users every six months. We are expanding in both global presence and customer satisfaction in the cloud, from a handful of servers to hundreds of thousands of servers running the most compelling suite of communication and collaboration features ever built - Microsoft 365.
The M365 Enterprise Commercial Cloud team needs the best and brightest to help take our service to the next level, to deliver the thousands of new machines monthly for M365 service, as well as maintain their hardware health and security. Our team has a great mix of talent and we are looking to add to it, so we can continue to improve the velocity and throughput of our capacity pipeline. We are a diverse team and pride ourselves with a strong DevOps culture, the breadth and depth on the problems we solve with state of the art technologies, and agility.
Candidates should have strong analytical, design, and development skills and a willingness to embrace the DevOps culture and take end to end ownership of the service. Responsibilities include design and development of core capacity infrastructure. Experience with hardware, Windows OS, networking is a definite plus; experience in mid-tier development, web services, networking and/or database development are also a plus.
• Working in the Microsoft productivity suite where you enable millions of users to have instant access to their mail, calendar, contacts, tasks, notes on their smart phones
• Operation work in resolving incidents, either that have been raised through our monitoring systems or customer escalated
• Working with some of the brightest minds from various teams, including the Office 365 software developers
• Working on scripts to aid in faster resolution time
• More importantly preventing incidents from happening again
• Driving across the feature teams to get issues solved, including coding
• Being DevOps and working with services spanning many servers, doing tens of billions of transactions and serving hundreds of millions of users
Qualifications:• BA/BS Degree in Computer Science or related major.• Strong coding skills in C#; knowledge of scripting languages like PowerShell a plus. • 3+ years of software development experience in designing and building highly scalable online services.• Strong analytical, design, and development skills and a willingness to embrace the DevOps culture and take end to end ownership of the service.• Excellent communication skills in English is a must.• Learns new areas quickly, loves to take on big challenges, and is unfazed by ambiguity.• Engineers who love problem solving, and think out of the box• Strong analysis, debugging and problem solving skills• Who are extremely passionate to learn and grow their technical and coding skills• Someone who is a team player, and enjoys collaborating with smart engineers• Who takes customer satisfaction seriously, and takes whatever necessary action to attain it• Someone who is relentless when it comes to getting the problem solved either themselves or knowing to engage whomever is required to solve the problemAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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