POS Implementation Engineer
Are you a point of sale specialist with a passion for providing software solutions? Want to join an innovative team at our Enschede tech hub? Then we’re looking for you!
With over 60 million active users across 24 countries, here at Just Eat Takeaway.com, we’re a global food delivery company, connecting food lovers from Amsterdam to Auckland with the food they love.
We have around 550,000 partner restaurants worldwide, including local favorites and leading chains. Our POS Solutions team helps to drive their success, from providing software to offering support.
All about the role
As our Implementation Engineer, you will play a key role in the POS Solutions team, working with JET EPOS – our cloud-based restaurant management system – to support our partner restaurants in the Netherlands. By providing them with cutting-edge software solutions, you can help our partners to grow, boost profits and take total control of their operations.
Your main goal will be to work on the installation and deployment of the JET EPOS software solution into a wide variety of Thuisbezorgd.nl’s restaurant partners. In addition to this, you will also be responsible for supporting the roll out and onboarding of new features.
- Perform JET EPOS installations (software and hardware) remotely for restaurant partners independently
- Run remote training sessions with front of house, back of house and restaurant management staff
- Support restaurant partners through their onboarding period, to optimise their experience and satisfaction
- Maintain and document installation notes in POS Solutions team’s CRM system
- Configure and enable integrations with 3rd party providers and JET EPOS based on the Restaurant Partners needs
- Communicate effectively with Thuisbezorgd.nl and POS solutions senior management
- Collaborate with technical staff in the testing of new software and POS technologies
Can you deliver
- Good verbal communication skills. Previous training/support experience training ideal
- Ability to work independently and self motivated
- A fast learner and comfortable with self-education
- Technical and mobile savvy - experience working with computers, digital hardware and software updates
- Demonstrates attention to detail as a key characteristic
- Driven to achieve the best
- Strong timekeeping and prioritisation skills
- Ability to work at pace
Here is our offer
When you join us at Just Eat Takeaway.com, these great rewards are waiting for you:
- Competitive salary
- An exciting customer success where you can make an impact across the Dutch market
- A dynamic, welcoming workplace in Enschede (when you’re in the office)
- Custom workstations/laptops
- Pension plan 60% paid by Just Eat Takeaway.com
- 26 days of holiday per year
- Budget for internal & external training and conferences
- Working from home allowance and a budget for ordering lunches
Ready to be our POS Implementation Engineer? Click Apply Now and send us your CV!
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