NEW BALANCE

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NEW BALANCE JOB BRIEF: Retail Associate

JOB MISSION:

Provide total customer satisfaction to meet the needs of the customers according to New Balance standards, drive sales and achieve targets. As a Retail Associate you will be an ambassador of the brand embracing New Balance values in a fast paced and energetic environment.

MAJOR ACCOUNTABILITIES:

  • Achieve personal KPIs
  • Deliver total customer satisfaction
  • Assist customers in understanding why our products meet their needs
  • Follow the end to end customer journey – from entering the store to leaving the store
  • Open and close sale transactions including processing sales in line with company procedure
  • Uphold company values in day to day work
  • Encourage continuous improvement through ongoing feedback
  • Responsible for maintaining health, safety and environmental standards in store
  • Help to ensure the store remains as commercial as possible following given guidelines for example, visual merchandising and stockroom standards
  • Protecting the New Balance brand and assets at all times
  • Actively own your own learning, for example, product knowledge, product fit
  • Adhere to all company policies and procedures
  • Perform other duties as required

REQUIREMENTS FOR SUCCESS:

  • Team player
  • Demonstrate customer service skills
  • Motivation/positive attitude towards sales
  • Desire to succeed and improve
  • Ability to performance basic maths and general retail operational processes
  • Past retail experience desirable
  • Interest in Fashion and/or sport desirable
  • Excellent communication skills and enjoy working with people on a daily basis
  • Ability to lift 7-20Kg
  • Flexible work schedule includes weekends and holidays
Uren:
16 uur
Dienstverband:
parttime

Vaardigheden

Opleiding

Onbekend

Wat wij bieden

Contract:
PARTTIME
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