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Team Lead Customer Service

Independent recruiters  Amsterdam Amsterdam NL 16-5-2018 15:04:56 13-6-2018 00:00:00

Over deze vacature
  • HBO
  • 32 - 40 uur
  • €2500 - €3500 euro EUR
  • 8 dagen geleden
  • 3 x bekeken
Over dit bedrijf
  • Bedrijfsgrootte: 1000+
  • Oprichtingsjaar: 2003
  • Branche: Handel/groothandel
  • Internationaal: Ja
  • Bedrijfspresentatie >>

Vacature omschrijving

For an International event marketing partner we are looking for a Team Lead Customer Service. Do you have what it takes? I am talking about a passion for excellent customer service, great organisation skills, motivate your colleagues and exceed everyone's expectations.

For an International event marketing partner we are looking for a Team Lead Customer Service. Do you have what it takes? I am talking about a passion for excellent customer service, great organisation skills, motivate your colleagues and exceed everyone's expectations.
As a Team Lead Customer Service you are the one with the passion for an excellent customer service experience, you make sure that all expectations are exceeded and motivate your colleagues within the process. As a mentor of the team your are an example and lead your team to success by giving training and developing your colleagues.
Do you think you've got what it takes to take your team to the next level? Then I would like to receive your resume!

As a Team Lead Customer Service the following activities are part of your job;

  • Daily management Customer Service Department;
  • Set clear goals and KPI's;
  • Control all the procedures and make sure the quality is met;
  • Organize training sessions and develop strategies;
  • Seek new ideas and strategies to improve performance;
  • Facilitate growth.

The salary of the Team Lead Customer Service will be between the €2300,- and €3000,- gross per month.


As a Team Lead Customer Service the following criteria are necessary;

  • 2-4 years experience in a similar role;
  • Ability to work under your own initiative;
  • Bi-lingual is a plus;
  • Planning, organizing, leading and motivating skills;
  • Problem solving and flexible;
  • Strong communication skills;
  • The intellect of a Bachelor Level.

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Locaties
Amsterdam Zuidoost
Bedrijfsgrootte
1000+
Oprichtingsjaar
2003
Branche
Handel/groothandel
Internationaal
Ja
Vacature contactpersoon Independent recruiters

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Team Lead Customer Service

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Vacature info

Functie Functiegroep Salaris
  • €2500 - €3500 euro €2500 - €3500 euro
EUR Aantal uren
  • 32 - 40 uur
Opleidingsniveau
  • HBO
Werkervaring
  • 1-3 jaar
Provincie Branche Rijbewijs
  • B - personenauto