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Customer Service Associate

Independent recruiters  Amsterdam Amsterdam NL 16-5-2018 11:56:09 13-6-2018 00:00:00

Over deze vacature
  • MBO
  • 32 - 40 uur
  • €2500 - €3500 euro EUR
  • 8 dagen geleden
  • 10 x bekeken
Over dit bedrijf
  • Bedrijfsgrootte: 1000+
  • Oprichtingsjaar: 2003
  • Branche: Handel/groothandel
  • Internationaal: Ja
  • Bedrijfspresentatie >>

Vacature omschrijving

For a bank, which is expanding in the Netherlands (Amsterdam) we are looking for a representative Customer Service Associate!

For a bank, which is expanding in the Netherlands (Amsterdam) we are looking for a representative Customer Service Associate!

As a Customer Service Representative you are the first contact person towards the customers, whom are the center of everything. Every phone call you answer, every message you send is your opportunity to shine and outperform the expectations. By supporting the customers with a variety of financial services through inbound or outbound calls, you'll be the voice of the company.

Helping the customers is your responsibility. As a Customer Service Associate you know exactly how to talk with a positive and professional tone. You are able to show empathy and define the question/problem of the customer. You are a real troubleshooter and won't stop until the problem is solved. You take ownership of all customer concerns and resolve them.

The salary depends on qualifications and experience plus attractive extra benefits between the EUR 2500 and EUR 3000 fixed salary gross per month.


The Customer Service Associate that we are looking for has the following qualities;

  • Solution-oriented;
  • Great attention to details and always polite;
  • 1-2 years of experience with inbound/outbound calling preferably within a bank;
  • Experience in completing transactions;
  • Flexible in working hours (evenings/weekends);
  • Strong communication skills in English;
  • Proficient user of Microsoft.

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Locaties
Amsterdam Zuidoost
Bedrijfsgrootte
1000+
Oprichtingsjaar
2003
Branche
Handel/groothandel
Internationaal
Ja
Vacature contactpersoon Independent recruiters

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Vacature info

Functie Functiegroep Salaris
  • €2500 - €3500 euro €2500 - €3500 euro
EUR Aantal uren
  • 32 - 40 uur
Opleidingsniveau
  • MBO
Werkervaring
  • 0-1 jaar
Provincie Branche Rijbewijs
  • B - personenauto