Bedrijf: Generator Hostel Amsterdam.
- Have impeccable honesty
- Lead and inspire people to be their best
- Be a great communicator and motivator
- Be highly commercial, focussed on generating revenue and creating cost savings
- Always keep us legal, making sure you respect all health, safety and fire regulations
- Keep calm under pressure
- Be creative, innovative and digitally smart
- Always love our guests, no matter how late it is, no matter what.
- Curate the customer journey
- Be a night owl! Be a night owl! Be a night owl!
- Report to the Rooms Division Manager
- Work nights and love every minute of it!
- Be part of a great team within your department that get Generator and want to be themselves.
- Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience.
- Ensure that a guest who checks in at 3am has the same experience as one who checks in at 3pm.
- Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture AT ALL TIMES.
- Demonstrate a passion for delivering outstanding customer service.
- OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF
- Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
- Be Responsible for all cash handling whilst your are on duty
- Correctly administer the End of Day procedures every shift with 100% accuracy and consistency.
- Experienced within a front office hospitality environment
- Passionate for the hospitality and the youth travel market
- Fluent in English and knowledge of a second language is desirable
Join Us and help us achieve our Vision!
NIGHT RECEPTIONIST – GENERATOR AMSTERDAM
Generator is a global lifestyle brand offering fresh and socially engaging accommodation platforms and hospitality venues. Our vision is to become the world’s leading design-led hostel brand. We aim to achieve this by offering a host of soulful social spaces, cultural events and a creative programme that inspires guests and locals alike, all while providing affordable and safe accommodation in the centre of the city.
BEING YOURSELF is the key to bringing the Generator story and brand to life. We need a passionate and confident people person to join our team in Amsterdam. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground breaking, hostel brand. Join Generator, be yourself.