Abroad Experience B.V.

Abroad Experience is an international Recruitment Agency that specializes in the recruitment of native speakers for positions within international companies in the Netherlands. We have job opportunities in – amongst others - Customer / Technical Support, Sales, Human Resources, IT, Online Marketing, Legal, Finance, and Logistics.

We look forward to hearing from you. If you have any questions, please feel free to contact Mark Starink on 06 33341920 or by email: m.starink@abroad-experience.com


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Originele vacaturetekst

Customer Support Representative - German - Amersfoort

The position of Customer support is a sales and support position within a technical environment handling sales and general technical issues.

Are you an experienced Customer Support Professional in a Business to Business environment with excellent verbal and written communication skills in German and English? Our client in Amersfoort is an international company in leading technology worldwide and looking for a motivated, sales driven and technically oriented person to join their team.

Main Tasks

  • Develop and maintain close relationships with resellers
  • Develop technical knowledge and understanding of the audiovisual market
  • Work closely with (field) management and sales team
  • Provide excellent customer service
  • Support of all the products
  • Issue and follow-up on quotations
  • Handle customer requests
  • Ensure database accuracy
  • Coordinate the attendees and participate in lunches and/ or dinners with customers
  • Assist in resolving minor client issues
  • Utilize marketing tools such as website, catalog and price guide
  • Know sales policies and procedures and reseller pricing levels
Requirements

  • 2 years of experience in a B2B customer service department
  • Technically literate or have affinity with technical products
  • German is your first language with excellent verbal and written communication skills and fluent English skills
  • Initiative, adaptability, representative and professional attitude
  • Strong attention to details, highly organized, computer literate
  • Ability to prioritize tasks and requests
  • Ability to work well in a fast-paced professional office environment
Uren:
32

Vaardigheden

Ervaring

B2B Customer Service, technical affinity, fast-paced international office environment.

Opleiding

MBO

Wat wij bieden

Salaris:
€ 1,- tot € 11,-
tijdelijk