Do you have experience with Unified Communications in an Enterprise environment? Do want to be responsible for Microsoft Teams being used on a global level? In the position of Calling Engineer Unified Communications, you will make sure that your colleagues from all countries can communicate via the same standards and systems. Apply now and join a high-level UC environment!
Together with your squad you are end-to-end responsible for MS Teams. Performance, user adoption, security, innovation and support are key pillars where you focus on. You will continually improve the service based on employee feedback and new technical standards.
Our client, a large financial organization in the Netherlands, has business units in 19 different European countries. They offer a wide variety of financial products like insurances, pensions, investments and banking services.
You will work within the Workplace services department where they make sure all 20.000 employees have access to the services they need and can also connect with each other and with stakeholders. Recently they made the transitions from using Skype for Business to Microsoft Teams.
One of the projects is to standardize and simplify Microsoft Teams. Hence, it is important that you have profound technical knowledge on collaboration services like Skype for Business/Microsoft Teams, Lync Server, telephony (Avaya, Cisco, etc.). You’re also experienced in translating user wishes into business requirements for these complex products.
You are interested in new market developments on UC, telephony and video conference, etc. Also, you can advise your team based on these developments. Together with your team, suppliers and stakeholders, you’ll be responsible for a correct implementation of these services. Finally, you’ll be the sparring partner for your fellow colleagues.