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Sr Managing Counsel - Product

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Established in 1996 in Amsterdam, has grown from a small Dutch start-up to the third largest e-commerce company in the world. is the largest business within Booking Holdings (NASDAQ: BKNG) and accounts for the vast majority of Booking Holdings’ total revenue. Booking Holdings is a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 billion.

With a mission to make it easier for everyone to experience the world, invests in digital technology that helps take the friction out of travel. connects travellers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts and even tree houses. The website and mobile apps are available in over 40 languages, offer more than +28 million total reported listings, and cover +140K destinations in +200 countries worldwide. is currently looking for a world-class lawyer to join a dynamic, top-tier team as the Sr Managing Counsel - Product - the successful candidate will be working at the forefront of assessing, interpreting and applying the law governing e-commerce and the sale of travel and related services globally. As a Product Counsel for you will have a front row seat in the development of products that will define how people experience the world. This role directly supports product teams at in establishing and growing a world-class Accommodation and Trips product.

Are you someone who has spent time working with cutting edge products in the global e-commerce and digital marketplace segment that remove friction and create engagement for all participants? Are you a smart and adaptable lawyer who sees the opportunities to solve problems and drive forward a product vision, charting a course through legal requirements and regulatory context? This may well be the job you’ve been looking for!

The role of Sr Managing Counsel - Product is a critical partner in the construction of a safe, compliant and scalable global product, which is a critical feature of the success of our business and the continued expansion in our accommodations offering and the development of the connected trip. Come and join the team creating the future of trips and preparing the world for when people can travel again.

As the Sr Managing Counsel - Product you are responsible for:

  • Providing advice and guidance to the Product teams, managers, owners and business leadership on a full range of legal issues, including regulatory questions and emerging themes, consumer protection issues, data privacy concerns, travel industry topics and commercial matters, (in coordination with other subject matter experts in the legal and public affairs department) to ensure the company’s products meet their objectives and comply with all relevant laws and regulations.
  • Procuring and interpreting legal advice to the Product team (including all the segments and product verticals), to support the global growth trajectory for our business.
  • Coordinating legal support for the Product team across different specialisms and areas (including Competition, Consumer, Data Protection, Public Affairs) as a single point of contact for the Product teams at
  • Supporting the negotiation and drafting of critical vendor contracts to enable product capabilities, such as inventory suppliers, optimising for commercial outcomes whilst protecting the company from foreseeable circumstances.
  • Acting as a critical enabler, in partnership with our product and other business colleagues of a regulatory strategy that supports the Product strategy, across a range of travel-related services, such as country-specific licensing requirements or regulations such as the Package Travel Directive in Europe
  • Working with other internal stakeholder groups, including Finance and other brands within the Booking Holdings Group, to define and manage a corporate strategy in support of the growth of accommodation and other travel services.
  • Fostering collaboration and encouraging best practices in ways of working and knowledge sharing.
  • Managing external counsel where needed and constantly look for opportunities to improve ways of working/process/controls.
  • Working closely with the Public Affairs team on any policy issues related to’s products and services

The ideal Sr Managing Counsel - Product will have:

  • 8+ years’ hands-on experience in a similar position with a Postgraduate Degree (a Specialised Diploma is a plus)
  • Deep subject matter experience in e-commerce and digital platforms, and awareness and knowledge of the emerging regulatory context in this area
  • A strong commercial and product instinct and helps to apply that knowledge in practical and actionable ways
  • Experience in working as an individual contributor in a ‘hands-on’ legal advisory support role, embedded in the business and working closely with the product and commercial teams
  • Experience in a role with global scope - the lawyer in this role should equally have a global worldview - and be capable of sourcing, critiquing and managing input form a range of internal and external stakeholders to form a view even outside of his or her direct experience
  • Experience working with Data and Privacy commercial and regulatory objectives, in compliance with and strategically managing applicable regulations in an international context (e.g. GDPR, CCPA)
  • Fluency in English; both written and verbal. Additional languages a plus

Further skills we are looking for:

  • Aligning with’s Values (Think Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing)
  • Being curious, flexible, and a creative & pragmatic problem solver
  • Confident yet collaborative
  • Ability to influence stakeholders across all levels within the organisation
  • Being proactive, resilient and having the drive to get things done
  • Having sound judgement and the ability to see the big picture and simultaneously appreciate the details necessary to operationalise the strategy
  • Having the courage to take positions and make tough judgment calls
  • Being a team player, self aware and a good listener - a diverse group will always find the best solution!
  • Ability to move with agility, prioritise workloads and meet deadlines
  • Forward thinking with an interest in emerging issues in legal and policy ensures equal employment opportunity to all employees and applicants. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, family or medical care leave, gender, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex, pregnancy and childbirth, sexual orientation, or any other characteristic protected by applicable laws and regulations. We aspire to have a workplace that reflects all of the diverse communities we serve and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. We work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

Why join the Legal & Public Affairs Team now?’s Legal & Public Affairs team is on a transformational journey at a transformational time for e-commerce and travel (think: growth, innovation, changes to how we operate); you will have an opportunity to actively shape the Department’s future. The Legal & Public Affairs team is also a critical part of the enablement of’s strategy of the Connected Trip (a travel experience that includes not just accommodation, but also transportation, attractions, experiences, payments, flights etc).

This is a journey that requires close business and Legal & Public Affairs partnerships to redefine our business model, navigate complex regulatory environments, build new products, and negotiate increasingly elaborate commercial deals, among other important projects our teams get involved every day. To tackle this mission, it all starts with a strong team passionate about growing in an ethical and sustainable way!

Who we are

To match our global footprint and the array of challenges we face, we are proud to highlight the diversity that exists across this group. We are a team of approximately 70 professionals - representing more than 20 nationalities - with lawyers qualified in many different countries, as well as non-lawyers with public policy, economics, compliance and risk backgrounds. Our team’s previous experience spans across a multitude of industries with team members having worked for major global companies (including Uber, American Express, Airbnb, Amazon, Google, Nokia), tech and other startups, government entities (e.g., the Dutch Competition Authority), and reputable international law firms (e.g., Hogan Lovells, Freshfields Bruckhaus Deringer, Baker Mckenzie), and Public Affairs firms (e.g., FTI Consulting, FIPRA, Brunswick).

In addition to our day-to-day work, we actively seek opportunities for our team members to engage in the wider global legal and public affairs communities through speaking engagements, training programs, and association memberships. Some of our lawyers are Board members of Consumer Law associations, Competition Law associations, Privacy associations, etc. We also believe in actively engaging with stakeholders to share our insights on policies affecting the travel experience and how travel tech innovations can fuel the digital transformation of the travel industry. For example, we recently launched’s Public Affairs blog, where we publish our position on key policy issues (A World Worth Experiencing).

As a team, we believe in:

  • Integrating with the Business and Legal having a “seat at the table”: we are decision makers that can have a real impact on’s future
  • Booking’s mission of making it easier for everyone to experience the world. Travel helps people become more open minded, curious and flexible
  • Allowing members of our teams to experience different areas or, if they want to be specialists, give them the tools to become more effective in their jobs
  • Providing holistic legal and public affairs advice; our team should not work in silos
  • Always looking for better ways of doing things, improving our Legal Operations function, innovating and exchanging best practices
  • Accepting that it's OK to make mistakes as long as we learn from them
  • Having a sense of humour and having fun working together; we are a team that likes to collaborate and share in joys and challenges together!
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