Randstad Groep Nederland

Helaas, deze vacature is niet langer actief

Originele vacaturetekst

Customer Service Specialist

For SABIC's European Customer Service Center located in Bergen op Zoom, we are looking for an autonomous 'Customer Service Specialist'

what we offer
  • 2873,00 per month
  • 40 hours
  • Bergen op Zoom
  • Temporary - Maternity leave
who are you
  • Economic Bachelor degree or equivalent
  • Great English language skills, any additional language is a big plus
  • Skillful in Microsoft Office especially Excel
  • SAP experience is a major plus
  • Excelling social & communication skills
what will you do

You'll manage the 'Order to Delivery'-process by helping customers with inquiries related to orders, deliveries, invoicing, claims, e-business services and more. You'll have external customer contact about logistics such as delivery times, delivery options, the status of the orders, etc. You'll also have a lot of internal contact with the various departments to further process this.

  • Ensure timely resolution on customer issues.
  • 'Own' the customer, and pro-actively provide support in service and logistics.
  • Participate in projects optimizing CS processes and drive teams metrics that are directly linked to customer satisfaction.
  • Maintain daily contact with our sales organization and intimate co-operation with various departments in our headquarters in Bergen op Zoom.  Also with our logistics organizations and partners around Europe,
where will you work

You're going to work at an internationally oriented company within a culturally divers and motivated team.

If you recognize yourself in the above profile, then we look forward to receiving your resume and motivational letter!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.
Uren:
40

Vaardigheden

  • Voor deze functie is er geen minimale werkervaring vereist

Opleiding

hbo

Wat wij bieden

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