More Recruitment B.V.

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Originele vacaturetekst

Client Services Coordinator (French & Italian)

For one of our Clients in the Leiden area we are currently looking for a Client Services Coordinator who is responsible for the French and Italian market. Therefore it is important you speak Fluent French & Italian. The candidate we are looking for is real customer focused, can work closely together with different departments and has a commercial attitude. You know how to deal with customers and solve problems when needed. 

  • Performing all tasks related to the daily commercial administration;
  • Making outbound and taking inbound calls to/from existing clients and customers and inputting all relevant data into the Customer Relations Database; this includes, but is not limited to order intake and order processing;
  • Following up on and qualifying new customer leads, and making proactive outbound calls to potential customers 
  • Performing after-sales activities and follow up;
  • Performing direct customer contact to deliver maximum service and a good customer experience;
  • Interfacing regularly with the sales force and other departments and forwarding relevant information in a timely, accurate, and concise manner;
  • Working with shipping and receiving to insure all orders are processed correctly and shipped in a timely fashion.
  • Performing sales forecasting activities;
  • Completing complex projects with little supervision and/or direction;
  • Ad hoc activities as assigned by supervisor.

Over de werkgever

Wat wij bieden

  • Fulltime position (40hrs per week)
  • Salary 2700 - 3400 gross per month


  • Business or commercial education; Bachelor’s degree is preferred;
  • Several years of experience in a sales support or customer service position, preferably gained in an international organization
  • Strong commercial and inside sales skills with the ability to succeed in a cross-functional working environment;
  • Customer focussed attitude to deliver maximum service is a must;
  • Excellent written and verbal communication skills; fluency in French and Italian is essential; Additional European languages are highly desired;
  • Solid systems skills and knowledge of MS Office Suite as well as databases; previous experience with CRM systems is highly desired.
  • Quality oriented and accurate individual with a good understanding of product lines and service processes and procedures.
  • Voor deze functie is er geen minimale werkervaring vereist



Wat wij bieden

€ 2.700,-
  • Jesse Pieterman
  • 06-27194703