Logistic Customer Service Representative

11-1-2018 05:49:17

Flexibility - Kerkrade

40 uur

For one of our relations in Kerkrade (Limburg), we're looking for an English speaking Logistic Customer Service Representative.

About the role:
Serve the need of global distributors regarding order fulfillment, invoicing and shipping. Manage order handling, arrange for freight and prepare applicable documentation for export shipments.

Your responsibilities include:

  • Responsible for handling orders and organizing shipments including export documentation to global distributors;
  • Ensure all shipments meet the customer requirements regarding documentation, packaging and transportation while meeting the forwarder cut-off times;
  • Spider in the web, taking necessary action in close collaboration with different departments located around the world in order to provide excellent customer service;
  • Communicate effectively with customers and internal partners, keep them informed of status of the process;
  • Build strong relationships with customers and internal partners, support regional sales forces and Business Unit Managers and take independent action to develop service improvements with the customer;
  • Act as a team member in support of department objectives, act as backup to colleagues when required;
  • Maintain a correct and updated administration;
  • Process Letter of Credit Orders when applicable;
  • Ensure compliance to the applicable procedures, local legislation, corporate SOPs and OFAC/BIS licenses when applicable.

Job Requirements
What we are looking for:
  • Education level: MBO+ / HBO;
  • A minimum of 2 years' experience in a similar position;
  • Fluent knowledge of the English language;
  • Representative attitude;
  • Computer literate; SAP, Excel.;
  • Experience in export documents and/or logistics;
  • Excellent communication skills;
  • Customer oriented, critical, accurate, flexible and stress-resistant;
  • Ability to perform in a multi-cultural environment;
  • Creative in finding solution/ solving problems;
  • Set priorities in work and importance of problems;
  • Team player.

Salary and Benefits
The company offers a diverse and challenging position within a fast-growing international company in de medical devices industry.
Their headoffice was completely renewed last year, which means you will be offered a modern work environment with some nice extras (such as an inhouse gym).
The company offers a fulltime job for at least 3 months (maybe for the long-term), with a competitive salary and some nice benefits.

And if youre a natural problem-solver with the imagination, grit and spirit to make a meaningful difference to people worldwide, we hope you will contact us by calling 0031- (0) 46- 2077010 or send an email to – Klik op de solliciteer-button om te solliciteren –

Flexibility - Waarom bij ons werken?

Geen beschrijving
Ga naar website
Aantal medewerkers
Jaar van oprichting
Internationaal actief
Foto's van Flexibility

Logistic Customer Service Representative

Solliciteer direct
Ga naar website

Wat bieden wij

Vacature info