Customer Service Representative

4-1-2018 11:52:38

FunAmsterdam - Amsterdam

Amsterdam
HBO
40 uur
0-1750 EUR

Functieomschrijving

We at FunAmsterdam are a young hip events company offering a wide variety of activities/tours/services in and around Amsterdam. Currently we are looking for customer service representatives to strengthen our team. This is a full time position, specific working days to be discussed. This positions is available from the 15th of January. 

 

Job duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Walking our mascot Tommy.

Experience requirements: 

  • A passion for customer service, with a proactive and service minded attitude, with the ability to work independently. 
  • HBO/WO werk en denkniveau 
  • Prior experience working in customer service and hospitality
  • Languages are a plus.
  • Great team player

Working hours:

  • 40 hours per week

FunAmsterdam - Waarom bij ons werken?

Bedrijfsinfo
Locaties
Amsterdam
Aantal medewerkers
11-50
Internationaal actief
Nee
Vacature contactpersoon FunAmsterdam

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Customer Service Representative

Solliciteer direct
Bedrijfsinfo
Amsterdam
11-50
Nee

Vacature info