We at FunAmsterdam are a young hip events company offering a wide variety of activities/tours/services in and around Amsterdam. Currently we are looking for customer service representatives to strengthen our team. This is a full time position, specific working days to be discussed. This positions is available from the 15th of January.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Walking our mascot Tommy.
- A passion for customer service, with a proactive and service minded attitude, with the ability to work independently.
- HBO/WO werk en denkniveau
- Prior experience working in customer service and hospitality
- Languages are a plus.
- Great team player
- 40 hours per week