What are we looking for?
We are looking for a Business Analyst, who likes to work in an agile environment delivering business value to the stakeholder community of the Cost & Recovery system.
Cost & Recovery is a stand-alone tool used for registering and managing the transactions surrounding the default of a customer. The system is used to process key data that helps manage default events. It facilitates the procedure and feeds data to other departments in the bank.
Since its creation the system has been expanding to rationalize, simplify and automate the process. All of this is helping the bank improve the calculations surrounding default events. As the scope of the application expands: the Credit Risk Tribe of COO Risk & Finance needs to keep growing the system’s capabilities.
The Business analyst function
You are the linking pin between the stakeholders of Cost & Recovery and the development team. You work together with your teammates to help the team deliver on its targets during the sprint.
You identify, analyze and specify business requirements and translate them into to-the-point user stories or functional specifications and designs. When the stories are ready: you make sure that the changes being done are meeting the goals of the users.
Some of the key skills for this function are: requirement analysis, process analysis, information analysis, and risk analysis.
Your work environment
You will be assigned as Business Analyst to the Cost & Recovery squad, which consists out of Bus/Dev/Ops functions. Together with the colleagues from Tech you work in a scrum team delivering business value to stakeholders in biweekly sprints. You report to the one of the Chapter Leads of Credit Risk Business Analysis, in the COO Risk & Finance domain.
The purpose of the Credit Risk tribe is to deliver phenomenal insights to ensure ING provides the right credit products. We help ING to stay a step ahead by being a trusted partner for the efficient implementation of change and improvements on global data, processes and products (systems). “Take it on and make it happen, help others to be successful and always stay a step ahead” is required Orange Code behavior in our organization.
How to succeed
We are looking for an enthusiastic person who is looking to take the first or second step of their career.
Success in this job will depend on the candidate’s consultancy skills. Prior knowledge about Credit Risk and Software Delivery is appreciated though not a prerequisite.
University Degree (Bachelors or Masters) in business/economics or a technology field
1-3 years of experience working with or around software engineers. Experience in project delivery or consultancy will also be considered.
Affinity for technology, ideally complimented by some knowledge about the Software Delivery Process.
Understands and supports the agile way of working.
Your key competencies: highly analytical and attention to detail, excellent team player, excellent communication skills, customer centric, eager to learn.
Experience as Scrum Master, or willingness to immediately pick up the role.
Supports open and honest communication and encourages squad members to do the same.
Is not afraid to take the spotlight and lead the team’s way of working. When other people are talking about problems, you are able to turn the conversation into solutions.
Makes connections between customer requirements, corporate strategy and longer term vision.
Has experience in test case development and test execution.
Looks for challenges, is creative and thinks outside existing borders. Is able to work independently and experiment.
Has an excellent command of the English language, both written and verbal.
What do we offer?
A job for 36 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.
To give you an idea, we will tell you about the benefits of working at ING:
A salary tailored to your qualities and experience
Working in a team where we set the standard for a global system role out for interest rate risk management
Working on one of the most important ALM projects in ING
A reimbursement for travel expenses
24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days
13th month salary
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
8% Holiday payment
Personal growth and challenging work with endless possibilities to realize your ambitions
An informal working environment with innovative colleagues who strive for the very best
Progressive way of working according to the Agile method, so that new ideas come to life
Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. We are looking forward to meeting you!
The ING Group is a Dutchmultinational banking and financial services corporation headquartered in Amsterdam, operating in over 40 countries. ING's purpose is to empower people to stay a step ahead in life and in business. ING prides itself as a frontrunner in digital and sustainability innovations amongst financial instructions. With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a difference. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING.