Helaas, deze vacature is niet langer actief

Originele vacaturetekst

Manager IT Operations

The Manager IT Operations is responsible for managing all infrastructure and associated services delivered by the Glencore Agriculture central IT department and guides regional delivery, with a goal to deliver services towards all end users globally at (or above) expectation. Together with your team and peers you define work estimations, budgeting guidance and execution options as they relate to changing or emerging project opportunities.


Glencore Agriculture B.V. is a global leader in the origination, handling, processing and marketing of agricultural commodities, such as grain, oilseeds, sugar, cotton and biodiesel. Using our network of storage facilities, processing plants and transport assets we process, manage and supply these commodities to our customers. Through our industry insight, strong relationships and our asset network, we focus on the sustainability, safety, quality and reliability of everything we do. For more information about our company, please visit

This vacancy is part of our Global IT Headquarters, located in Rotterdam, The Netherlands. We have more than 135 IT employees in Rotterdam, divided over 8 main teams: PMO-Office, Business Intelligence, Global Operations, Security, Development, Application Support, Center of Expertise SAP and Enterprise Architecture.

Glencore International AG and Glencore Agriculture B.V. have decided that Glencore Agriculture is to be smoothly transitioned into an independent state. Projects have started to carve out all shared services including IT elements such as Business Application platforms and infrastructure.

Job description

You will help manage the global IT Function overall along the various axis of people, process, and technology. It is your job to develop and carry out a clear IT Operations vision, strongly embedded in architectural considerations, and initiate steps to implement this vision. You report directly to the Global Manager IT Operations

You manage your IT Operations team (± 35 fte) that is currently divided into 4 by:

  • Establishing clear expectations and goals for the individual staff members;
  • Continuous performance management including regular reviews. You identify and address roadblocks for performance;
  • Recruitment and pro-active resource management including experience and knowledge mix of the team;
  • Generally taking the appropriate steps to set each team member up for success and assist with growth and career opportunity guidance;
  • Ensure that department-wide processes are being followed.

You work closely with the IT Management Team, among other things to collaborate and plan for cross team projects. You will collaborate closely with our Project Management Office to ensure successful execution of IT projects per IT guidelines and practices. Security plays an important role for your team, therefore you work together with our Information Security Officer to implement and manage IT security execution, including controls to meet government and other regulations and deliverables


For this position, we are looking for someone who:

  • Understands our (internal) customer agenda and is able to influence at all levels;
  • Is a people manager and is able to build excellent business relationships, also on an international level;
  • Recognises our 5 core values of safety, entrepreneurialism, simplicity, responsibility and openness;
  • Is accountable to meet delivery commitments, creating transparency and measurability and keeps promises;
  • Eager to develop understanding of the workings of a complex commodity business.

    Glencore Agriculture is an exciting and challenging place to work, with many opportunities to develop your skills and your career. Since your team is working on several project at the same time and is going through a change, you are a completer with a finisher mentality; you have a strong track record of delivery, have attention to detail, are organised and demonstrate excellent time management skills. With you top-level knowledge on IT architecture and IT operations principles, you are able to lead our IT Operations team and influence and engage your other stakeholders, like internal (global) customers and executive level.

  • Excellent people management skills and a demonstrable track record of leading individuals and teams through complex change;
  • Minimum of 10 years in IT and 4 years of leadership experience;
  • Bachelor degree Information Technology or relevant area of expertise;
  • International or global working experience is preferred;
  • ITIL certified and experienced with Service Delivery;
  • Experience with managing budgets and managing IT purchasing processes;
  • Excellent verbal, interpersonal and written communications skills, fluent in English, preferably also fluent in the Dutch.

We are located in over 35 countries and employing over 13.000 people worldwide. The position you are applying for is part of our IT Operations Department. You will work in an informal and diverse team, and be part of an international organisation that will help develop your skills and expertise. As well as this, we offer:

  • A competitive salary;
  • Flexible and attractive pension scheme;
  • A 13th month salary;
  • Working in an office located in the Centre of Rotterdam, next to Blaak station.


  • Er is geen minimale opleiding vereist
  • Voor deze functie is er geen minimale werkervaring vereist