Want to manage and develop the Loyalty Programme for a global food delivery powerhouse? Determined to help build the perfect programme for our customers? Then this is the role for you.Introduction
The Takeaway.com Loyalty Shop was launched in 2016. The current set-up is an MVP which enables us to test and learn more about customer behaviour. Based on these insights, we’re now ready to expand the programme in terms of scope, UX and functionality. To equip ourselves for the journey, we’re scaling up our loyalty team.
As Loyalty Programme Manager, you play a key part in the strategy and execution of the programme – from UX to campaigning, and from stakeholder management to optimising the strategy.
Working as part of the fast-growing Retention Marketing Team in our Amsterdam HQ, you’ll collaborate with colleagues in a range of teams – from Customer Activation to Product, IT and nearly all our marketing functions.Our story (the bitesize version)
We serve millions of delicious dishes across 11 countries every week. For customers, Takeaway.com means fantastic food. But it’s our marketing maestros who ensure we’re always on their mind.
Based in our dynamic Amsterdam office, the Loyalty Programme Manager will work centralised across all markets...All about the role
As our Loyalty Programme Manager, we’re counting on you to develop and contribute to our vision and strategy. Using market best practices, customer data and your own experience, you’re able to optimise and execute our cross-country strategy on a daily basis.
That means everything from executing customer engagement campaigns to launching our operations in new markets and rolling out new features. As a natural collaborator, you’ll interact with cross-functional teams like CRM, Brand Marketing, and Product.
In this varied position, we’re also counting on you to:
As our Loyalty Programme Manager, we’re hoping you can tick the box for the points below:
Like the perfect food pairings, your skills and these great rewards belong together:
It’s time to build the perfect Loyalty Programme. Click Apply Now to send us your CV and motivational letter!
Uren per week: Full time