Tesla

Technical Writer

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EMEA Technical Operations – Technical Writer

Tesla is seeking a Technical Writer to join our team. You will be the bridge between global technicians and internal teams. By using in-house tools, partnering with design and manufacturing, and working collaboratively with training, technical operations, tooling, and other teams, you will keep vehicles driving on the road for hundreds of thousands of electric miles. Our technical writers:

  • Help establish the team’s presence in the EMEA market by understanding and implementing our market-specific requirements
  • Manage localization and translation requests for service documentation and tools
  • Prepare for and support biweekly technical calls with service technicians by gathering and compiling pertinent field information
  • Work with engineering to update diagnostic database information
  • Partner with EMEA compliance team to write EMEA-specific campaign bulletins
  • Collaborate with technicians and engineers to document processes
  • Create and update existing content for regional differences
  • Strategize and implement process improvements, for both documentation processes and peripherally related processes
  • Manage tasks and information flow using collaboration software (such as JIRA, Confluence, SharePoint, Quickbase, and custom databases)

Tesla is a fast-paced working environment that celebrates highly motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people who take on tough problems, are customer focused, and have a bias for action. We celebrate reaching across boundaries to work together and achieve our mission, and acting with integrity. You will fit in with your strong communication skills, time management prowess, and translation transmutation wizardry. The work that you do will help transition the automotive industry to a revolutionary approach to vehicle service.

Desired Skills

  • Equivalent professional experience
  • Technical writing experience (software and/or hardware) with knowledge of relevant content development tools
  • Writing for translation or localization experience
  • Microsoft Word, PowerPoint, and Excel experience at an intermediate or higher level
  • Markup language experience (such as HTML, XML, DITA XML, or SGML)
  • Structured authoring tool experience (such as oXygen, XMetaL, structured FrameMaker, or Arbortext Editor)
  • Content Management System (CMS) experience (such as SDL LiveContent Architect)
  • Style guideline experience (Simplified Technical English, S1000D, MIL-STD, MMSTP, or custom style guide creation or contributions)
  • Automotive experience a plus
  • Self-managing and self-motivated
  • Strong attention to detail, strong personal organization, collaboration, and time management skills
  • Demonstrated ability to communicate effectively between both technical and non-technical audiences
Together with your resume and motivation letter, please provide us with high quality writing samples.

Uren per week: Full-time

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