Customer Solution Architect

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Are you a master in capturing and interpreting customer requirements, designing complex and custom solutions to meet customer requirements?

This is what you do for our customer
In this role, you are the Design Authority for the end to end technical and service solution for deals within a customer. You are responsible for working with internal teams and collaborating directly with customers in order to design, cost, and document the solutions offered to customers.

The Solution Architect responds to requests for new technology or technology-derived solutions from the customers. You will produce Statements of Work and High Level Designs, then support the engineering teams deploying the solution.

In this role you work closely with the Account technical lead and other members of the Vodafone team, including: the technical community, Projects & Programmes, Service and Commercial managers, to ensure that the solution deployed is fit for purpose and can be readily deployed and operated by Vodafone.

This is how you do it
Your responsibilities are:

  • Capture and interpret customer requirements, and design complex and custom solutions to meet customer requirements.
  • Document solutions in proposals and Statement of Works/High Level Designs.
  • Deliver quality High Level designs matching customer requirements to Vodafone solutions including migration plans and identifying risks.
  • Assist with the production of Low Level Designs
  • Present solutions to key stakeholders within Vodafone and the customer.

You strengthen
You join a multinational team within VodafoneZiggo and as an experienced solution architect or presales designer, you will use your skills and experience to improve the way we work and use your industry knowledge to meet the needs of our customers. Part of a global team you will be working with colleagues as part of a multinational team with a great mix of skills and experience with the opportunity to share your skills and learn from others too.

Who we are
VodafoneZiggo is the result of two strong Dutch companies joining forces. Since January 2017 we have formed a powerful combination in the Netherlands. As a communication provider, we offer our clients the best in entertainment, mobile telephony, fixed-line telephony, and internet. Our products and services inspire people, companies and society to come into contact with each other–whether they are on the road, at home or in the workplace.

With over 12,000 employees, we are an ambitious, dynamic, and socially committed enterprise. Proud of our achievements and of the people we work with, we offer all our staff abundant opportunity for personal development.

You’ve got what it takes
You have expertise in designing complex solutions in multiple of the following areas:

  • 5+ years experience in dealing with large corporate customers in a solution design or consultancy role
  • Cisco IP Networking (WAN & LAN) up to CCNP/CCDP standard
  • Software Defined Networking
  • Security solutions including firewalls (preferably Palo Alto)
  • Mobility and Mobile Data Services
  • Delivering solutions within an industrial plant environment

Enjoy the benefits
Based on a 40-hour work week at VodafoneZiggo, you can count on:

  • A gross salary between €3257 and €5118 per month, with potential for growth and an attractive bonus scheme
  • An ambitious employer, who recognizes that when you develop, VodafoneZiggo develops. Which is why we offer education and training opportunities and provide possibilities to take your next career step(s) here, too
  • 20 days paid vacation, with an option to buy up to 40 additional days off
  • You also receive a monthly Benefit Budget of 14,95% of your gross salary; you can use this to put money aside for vacation plans, save up additional sabbatical leave, buy extra days off, or you can simply take the cash. The choice is yours!
  • You get a voucher for a phone, and (of course) a Vodafone subscription to go with it. Which you are also welcome to use for private calls.
  • As an ambassador of our organization, you obviously get discounts on Vodafone and Ziggo products
  • With an eye to your retirement, we offer a pension scheme that also allows you to save for extra retirement income
  • We offer an NS-Business Card of your choice, including the option of a 1st class train pass that you can also use privately
  • If you want, you can work for us part-time
  • Flexibility: work when and where you perform at your best
  • A great office environment, directly adjacent to Utrecht Central Station. Our Central Office is a work and meeting space for colleagues as well as customers, complete with an Experience Center and store
  • We value social impact. You can take part in several initiatives in this area, during work time. For example the Online Masters program, in which you teach kids how to navigate the digital world responsibly
  • We also offer good (financial) arrangements if you find yourself going through a rough patch, such as our disability plan
  • And we offer discounts on health insurance, sports memberships, day care and more

You do it
Are you in? Now click on the application button and reply.

Any questions? Just call our recruiter Alexander Wich at +31624927067

* A pre-emploment screening can be part of the hiring process.

This job vacancy is part of our search for a new VodafoneZiggo colleague.
It is NOT to be used for purposes of acquisition.

Uren per week: Fulltime


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