Abroad Experience B.V.

Abroad Experience is an international Recruitment Agency that specializes in the recruitment of native speakers for positions within international companies in the Netherlands. We have job opportunities in – amongst others - Customer / Technical Support, Sales, Human Resources, IT, Online Marketing, Legal, Finance, and Logistics.

We look forward to hearing from you. If you have any questions, please feel free to contact Mark Starink on 06 33341920 or by email: m.starink@abroad-experience.com

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Originele vacaturetekst

Community Manager US - English - The Hague

Responsibilities/Tasks

As Community Manager US you are part of the International Community Management team. Within the team, your main task is to engage with and oversee the English-speaking community. You will ensure excellent engagement through events and build excitement and relationships by maintaining and expanding a healthy English-speaking community.

The ideal candidate is a self-motivated, detail-oriented individual having familiarity with and understanding of the games industry and online communities. The candidate should have experience in public communication, community management and social media.

  • Represent the company and build relationships with its English-speaking community, with a strong focus on the US.
  • Keep the conversation going. Like gaming, our outreach is is both casual and immersive.
  • Convert regulars into committed fans, paying special attention to our ambassadors.
  • Create, edit and facilitate (live video) content for the Community. You are not afraid of working in front of the camera and working the spotlight is a must.
  • Organize & host engaging online and offline (live) events. You love to meet and greet people.
  • Manage a team of English-speaking volunteers which form our community.
  • Officiate disputes within the community. You have a natural ability to keep the peace.
  • Provide feedback about the community's feelings, concerns and suggestions, ensuring they are heard.
  • Create and find ways to go the extra mile for the players. No 9-5 mentality.
Requirements

  • Bachelor's Degree in Communications or a related field or equivalent work experience.
  • Native US English speaker.
  • Strong knowledge of American social media culture and the American culture overall.
  • Excellent English verbal and written communication skills.
  • Deep empathy and strong customer focus.
  • Diplomacy and conflict resolution skills.
  • Natural team player with a hands-on attitude.
  • The ability to handle complaints in challenging situations.
  • Ability to manage incidental and planned challenges during non-business hours.

Vaardigheden

Scholing: Middelbare school

Uren per week: Fulltime

Salaris: € 1,- tot € 100,-

Contract: vast