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Support: By addressing customer concerns promptly via e-mail and telephone, you'll be part of a big change in customer service as we know it.
Resolve: You’ll evaluate the needs of customers and work in a creative, pro-active manner to resolve roadside, technical and general support enquiries including change of ownership with customer vehicles.
Coordinate: You will coordinate quickly and precisely with various stakeholders to determine best course of action for all support activities including urgent roadside events and towing services.
Communicate: To resolve owner’s issues, you address their concerns with the tow provider network, service center staff and other parties as necessary.
Administer: As part of a data-driven company, attention to detail is key to helping us do better. Represent: You will be a first line representative of our brand
A fast learner
A flexible team player
A brand ambassador
Tesla is accelerating the global transition to sustainable energy. Tesla design, produce, sell and maintain the world's best solar technology, energy storage systems and electric vehicles. Tesla offers customers the opportunity to generate, store and use energy in a fully sustainable manner.
Tesla is committed to the worldwide recruitment and development of top talent, in whatever branch. Tesla is based in California, but has staff on four continents. Tesla is working on an inclusive environment in which everyone, regardless of gender, race, religion or background, can do their best work.
Uren per week: 40