We are looking for fulltime Head of Operations Flight Portal Software to manage the development teams in Eindhoven and Germany (two hours from the Dutch border), innovate the product solution set (software applications for travel companies, OTA’s, (virtual) Tour Operators, travel management companies and technology partners in more than 20 countries) and deliver in accordance to contracts and service level agreements. Scalability, cloud solutions, people, budget and integration management are part of your assets. The Head of Operations will be responsible for defining and realizing the operational strategy for the flight portal product line. He or she will contribute to product strategy and help develop the team in order to grow the marketshare within Benelux and the global market. Tasks and Responsibilities:Development of the strategic plan for operations and establish a quality driven framework of services and solutions.Analyze and convert business strategy into clear processes and operational plans.Design, execute, budget and monitor the annual plan to achieve company goals in customer satisfaction, quality and cost control.Inspire and motivate your teams in day-to-day management to achieve and exceed customer expectations.Engage with sales and customers as pre sales if requested for the flight portal product line.Member of the management team. Profile:You are an experienced unit manager able to lead by example, inspire and develop your development teams and meet expectations – even under tight deadlines.You have a client and result oriented personality with good communication skills in English (Dutch and German is strongly preferred).Knowledge of travel technology and related IT trends and success factors would be an asset.Furthermore you have good financial awareness with relevant experience in budgeting and reporting accompanied with project management experience to contribute to innovation projects.As the development teams are working from Eindhoven and Germany you are willing to travel on a regular base. Interesse: Stuur uw cv en motivatie naar – Klik op de solliciteer-button om te solliciteren –.