Entertainment industry. The company offers a fun and casual work environment. You will be working in a young and international team.Job DescriptionDo you have a passion for gaming and are you passionate about customer contact and communication? Do you love to use social media?
We are looking for a native German speaker with excellent English communication skills to work in the International Support Team in an entertainment company. As part of a young and international team you will improve the customer's satisfaction by providing timely and accurate answers to their questions by using different means as emails, phone, Chats and by handling support tickets.
Managing support tickets
actively engaging with the customers in the Chats and building a welcomed and peaceful climate
Commincating and/or escalating top complaints
supporting and assisting a team of German volunteers
Giving regular updates, feedback and suggestions
Native German speaker
Passion for gaming
Excellent English skills both verbal and written
Bachelor's Degree in Communication or a related field or equivalent work experience
Open, polite and friendly attitude
Strong customer focus and empathy
Able to deal with complaints and solution oriented
Hands-on and motivated
Do you have the right experience and mind set? Don't hesitate to apply immediately. We are looking forward to receiving your CV!
Thank you for your interest in Unique Multilingual.
We read all the applications that we receive carefully. But due to the large number of applications that we receive on a daily basis we can only respond to the applications that match our client's requirements. If you have not received a response from us within 5 working days, you have unfortunately not been selected for this position.
This vacancy can also be found under:
German, communication, social media, community, blog, game, marketing, support, assistance, Unique Multilingual
Please note that candidates must have relevant European working entitlements and be based in The Netherlands.
When applying for this position, only English CV's as Word document will be considered and only successful applicants will be notified.Salary and BenefitsA direct contract at our client. To start as soon as possible for 40 hours per week, EUR 1.650,- gross based on full time employment